Surveillance Investigator

Allied Universal•Bridgeport, CT

About The Position

Allied Universal® is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The role verifies claimants’ current activities and capabilities to support insurance claim administration. Investigations may involve workers’ compensation, general liability, property and casualty, and disability claims. The investigator uses surveillance techniques and equipment, documents observations in clear reports, and maintains confidentiality while following legal and ethical standards. The position pays starting at $23 per hour.

Requirements

  • High school diploma or equivalent.
  • At least one year of verifiable work experience, preferably involving investigations or another protective-service-related field.
  • Valid driver’s license and at least one year of driving experience.
  • Five years of experience in law enforcement, a criminal justice degree, or a combination of the two.
  • After receiving an offer, successfully complete Allied Universal Investigations’ training/orientation course.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency using laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask effectively in a dynamic environment.
  • Ability to handle stressful situations with composure and professionalism.
  • Ability to work independently.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss-prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident-reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
  • Use surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and adhere to legal and ethical standards when conducting surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time, initially accrued at 3.08 hours biweekly; unused vacation is paid out only where required by law.
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