Surveillance Investigator

Marshall Investigative Group•Albany, GA

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims by observing subjects and documenting their activities. The role involves operating surveillance equipment, preparing accurate reports, maintaining confidentiality, and following legal and regulatory requirements. Travel within the investigative region may be required to accommodate full-time hours and client needs. The employer describes hourly rates, flexible day scheduling, and expense and mileage reimbursements as exceeding industry standards, and states that comprehensive benefits are available for full-time agents.

Requirements

  • Current, valid driver's license.
  • Must have or be able to obtain auto insurance with coverage limits of $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident before employment.
  • Personal computer with Microsoft Word.
  • Personal digital surveillance camera.
  • Proficiency in using surveillance equipment, technology, and platforms.
  • High school diploma or equivalent.
  • Ability to work independently with minimal supervision.
  • Ability to observe and conduct surveillance for 8–10 hours per day.
  • Strong observational skills and attention to detail, including the ability to focus on individuals for long periods.
  • Strong verbal and written communication skills, with the ability to clearly and effectively communicate findings and observations.
  • Integrity, professionalism, and discretion when handling confidential information and sensitive situations.
  • Travel is required for full-time employees; travel within the investigative region may be needed to accommodate full-time hours and client needs.
  • Weekend work is required as needed for surveillance subjects.

Nice To Haves

  • Current Private Investigator (PI) license.
  • Mobile surveillance experience.
  • Experience working at a licensed PI firm may be accepted in place of a PI license.
  • Associate's or bachelor's degree in Criminal Justice, Security Management, or a related field.
  • Previous mobile surveillance experience is highly desirable.

Responsibilities

  • Conduct stationary and mobile surveillance operations in compliance with established protocols, legal requirements, and regulatory requirements.
  • Maintain a vigilant and discreet presence while observing subjects and their daily activities, avoiding detection.
  • Document and report findings, incidents, and observations accurately and promptly.
  • Use cameras and specialized monitoring devices to conduct mobile surveillance, and troubleshoot technical issues as needed.
  • Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
  • Prepare, review, and submit detailed investigation reports within 48 hours of surveillance completion, with supporting documentation; reports must be concise, grammatically correct, and easy to follow.
  • Participate in training and professional development to enhance surveillance skills and stay current on industry best practices.
  • Perform other duties assigned by management and support the organization’s security and safety objectives.

Benefits

  • Flexible day scheduling.
  • Expense and mileage reimbursements.
  • Training, licensing, and testing fees are covered.
  • Comprehensive benefits are available for full-time agents.
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