Surveillance Investigator

Marshall Investigative Group•Buffalo, NY

12d•$23 - $35

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims by documenting claimants’ activities and providing clients with video and other investigation findings. This role offers an opportunity to build experience in surveillance and security. Full-time employees are required to travel within their investigative region as needed to meet full-time hours and client needs. The work may involve observing and conducting surveillance for 8–10 hours per day, with weekend work as needed to follow surveillance subjects. Investigators follow legal and regulatory requirements, maintain a discreet presence, operate surveillance equipment, and produce accurate, clear reports and supporting documentation within 48 hours of surveillance completion. MIG describes its hourly rates, flexible day scheduling, expense and mileage reimbursements as exceeding industry standards, and states that all expenses, including training, licensing, and testing fees, are covered. Comprehensive benefits are available for full-time agents.

Requirements

Current, valid driver's license.
Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred; experience working at a licensed PI firm may be accepted instead of a PI license.
Must have or be able to obtain auto insurance with 100/300/100 coverage limits before employment: $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident.
Personal computer with MS Word.
Personal digital surveillance camera.
Proficiency in using surveillance equipment, technology, and platforms.
High school diploma or equivalent.
Ability to work independently with minimal supervision.
Ability to observe and conduct surveillance for 8–10 hours per day.
Availability to work weekends as needed for surveillance subjects.
Strong observational skills and attention to detail, including the ability to focus on individuals for long periods.
Strong verbal and written communication skills and ability to clearly and effectively articulate findings and observations.
Integrity, professionalism, and discretion in handling confidential information and sensitive situations.
Travel is required for full-time employees.

Nice To Haves

Associate's or Bachelor's degree in Criminal Justice, Security Management, or a related field.
Previous experience in mobile surveillance.

Responsibilities

Follow established protocols and procedures for surveillance operations in compliance with all legal and regulatory requirements.
Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
Document and report findings, incidents, and observations accurately and promptly.
Conduct mobile surveillance using monitoring equipment, including cameras and specialized devices.
Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours.
Ensure reports are concise, grammatically correct, easy to follow, and include supporting documentation.
Participate in training and professional development to enhance surveillance skills and stay current with industry best practices.
Perform other duties as assigned by management and support the organization's security and safety objectives.