Surveillance Investigator

Allied Universal•Round Rock, TX

About The Position

Allied Universal® is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants, confirming their current activities and capabilities to assist with insurance claim administration. The role involves fieldwork, with daily travel to cases and no office to report to. Auto and travel allowances are offered.

Requirements

  • High school diploma or equivalent.
  • Successfully complete Allied Universal Investigations' training/orientation course after an offer.
  • At least one year of verifiable work experience, preferably involving investigations or another protective-service-related field.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency using laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask effectively in a dynamic environment.
  • Ability to handle stressful situations with composure and professionalism.
  • Ability to work independently.
  • Valid driver's license and at least one year of driving experience.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident-reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
  • Use surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and follow legal and ethical standards during surveillance operations.

Benefits

  • Auto and travel allowances.
  • Medical, dental, and vision insurance.
  • Basic life and AD&D insurance.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time at an initial accrual rate of 3.08 hours biweekly; unused vacation is paid out only where required by law.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service