Surveillance Investigator

Allied Universal•Atlanta, GA

About The Position

Allied Universal® is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The role confirms claimants’ current activities and capabilities to support insurance claim administration. Investigations may involve workers’ compensation, general liability, property and casualty, and disability claims. Investigators use surveillance techniques and equipment, document findings, and coordinate with other investigators and law enforcement agencies when needed, while maintaining confidentiality and observing legal and ethical standards. Applicants must hold a valid driver’s license and have at least one year of driving experience. Georgia applicants must independently complete the required 70-hour course to obtain a Private Investigator’s license before applying.

Requirements

  • High school diploma or equivalent.
  • Valid driver’s license and at least one year of driving experience.
  • Successfully complete Allied Universal Investigations’ training/orientation course after receiving an offer.
  • At least one year of verifiable work experience, preferably involving investigations or another protective-service-related field.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency using laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask effectively in a dynamic environment.
  • Ability to manage stressful situations with composure and professionalism.
  • Ability to work independently.
  • Georgia applicants must independently complete the 70-hour course required to obtain a Private Investigator’s license before applying.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss-prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident-reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
  • Use surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and comply with legal and ethical standards during surveillance operations.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • AD&D insurance
  • Retirement plan
  • Disability insurance
  • Seven paid holidays annually
  • Sick days where required by law
  • Vacation accrual starting at 3.08 hours biweekly; unused vacation is paid out only where required by law
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