Surveillance Investigator

Allied Universal • Kerrville, TX

13d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants, confirming their current activities and capabilities to assist with insurance claim administration. The role involves daily travel to cases in the field, with no office to report to. Auto and travel allowances are provided.

Requirements

• High school diploma or equivalent.
• Successfully complete Allied Universal Investigations' training/orientation course after receiving an offer.
• At least one year of verifiable work experience, preferably in investigations or another protective-service-related field.
• Valid driver’s license and at least one year of driving experience.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss-prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims across coverage types, including workers’ compensation, general liability, property and casualty, and disability.
• Use surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and comply with legal and ethical standards during surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrual at an initial rate of 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Auto and travel allowances.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED