Surveillance Investigator

Marshall Investigative Group • Buffalo, NY

12d

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims. The role involves observing claimants’ daily activities, obtaining video and other documentation, and providing accurate findings to clients. The position offers an opportunity to build experience in surveillance and security. Full-time employees are required to travel within their investigative region as needed to meet full-time hours and client needs. Weekend work is required as needed. Investigators observe and conduct surveillance for 8–10 hours per day and submit reports and supporting documentation within 48 hours of surveillance completion. MIG states that it offers hourly rates, flexible day scheduling, expense and mileage reimbursements, coverage of training, licensing, and testing fees, and comprehensive benefits for full-time agents. MIG is an equal opportunity employer.

Requirements

• Current, valid driver's license.
• Must have or be able to obtain auto insurance with coverage limits of 100/300/100 before employment: $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident.
• Personal computer with Microsoft Word.
• Personal digital surveillance camera.
• Proficiency in using surveillance equipment, technology, and platforms.
• High school diploma or equivalent.
• Ability to work independently with minimal supervision.
• Ability to observe and conduct surveillance for 8–10 hours per day.
• Weekend work as needed for surveillance subjects.
• Keen observational skills and attention to detail, including the ability to focus on individuals for long periods.
• Strong verbal and written communication skills and ability to clearly articulate findings and observations.
• Integrity, professionalism, and discretion when handling confidential information and sensitive situations.
• Travel within the investigative region is required for full-time employees as needed to accommodate full-time hours and client needs.

Nice To Haves

• Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
• Experience working at a licensed PI firm may be accepted instead of holding a PI license.
• Associate's or bachelor's degree in Criminal Justice, Security Management, or a related field preferred.
• Previous mobile surveillance experience is highly desirable.

Responsibilities

• Follow established protocols and procedures for surveillance operations in compliance with legal and regulatory requirements.
• Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
• Accurately and promptly document and report findings, incidents, and observations.
• Conduct mobile surveillance using monitoring equipment, including cameras and specialized devices.
• Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
• Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
• Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours; include supporting documentation and ensure reports are concise, grammatically correct, and easy to follow.
• Participate in training and professional development to enhance surveillance skills and stay current on industry best practices.
• Perform other duties assigned by management and support the organization's security and safety objectives.

Benefits

• Flexible day scheduling.
• Expense and mileage reimbursements.
• Training, licensing, and testing fees are covered.
• Comprehensive benefits are available for full-time agents.
• Hourly rates and expense/mileage reimbursements exceed the industry, according to the employer.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED