Surveillance Investigator

Marshall Investigative Group•Rochester, NY

12d•$23 - $35

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims, and document claimant activities for clients. The role offers an opportunity to develop experience in surveillance and security. Full-time employees are required to travel, potentially within their investigative region, to accommodate full-time hours and client needs. The position requires observing and conducting surveillance for 8–10 hours per day, with weekend work as needed for surveillance subjects. Investigators follow established legal and regulatory procedures, maintain a discreet presence, document observations, operate surveillance equipment, and submit detailed reports with supporting documentation within 48 hours of surveillance completion. MIG states that it offers hourly rates, flexible day scheduling, and expense and mileage reimbursements; all expenses, including training, licensing, and testing fees, are covered. Comprehensive benefits are available to full-time agents. MIG is an equal opportunity employer and values diversity.

Requirements

Current, valid driver's license.
Must have or be able to obtain auto insurance with 100/300/100 coverage limits before employment: $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident.
Personal computer with Microsoft Word.
Personal digital surveillance camera.
Proficiency in using surveillance equipment, technology, and platforms.
High school diploma or equivalent.
Ability to work independently with minimal supervision.
Ability to observe and conduct surveillance for 8–10 hours per day.
Weekend work as needed for surveillance subjects.
Keen observational skills and attention to detail, including the ability to focus on individuals for long periods.
Strong verbal and written communication skills, with the ability to clearly and effectively articulate findings and observations.
Integrity, professionalism, and discretion in handling confidential information and sensitive situations.
Travel is required for full-time employees.

Nice To Haves

Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred; experience working at a licensed PI firm may be accepted instead of holding a PI license.
Previous experience in mobile surveillance is highly desirable.
Associate's or bachelor's degree in criminal justice, security management, or a related field.

Responsibilities

Conduct stationary and mobile surveillance to investigate insurance claims.
Follow established protocols and procedures in compliance with legal and regulatory requirements.
Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
Document and report findings, incidents, and observations accurately and promptly.
Conduct mobile surveillance using cameras and specialized monitoring devices.
Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
Prepare, review, and submit detailed reports, including supporting documentation, within 48 hours of surveillance completion.
Participate in training and professional development to enhance surveillance skills and stay current on industry best practices.
Perform other duties assigned by management and support the organization's security and safety objectives.