Surveillance Investigator

Allied Universal•Wichita Falls, TX

About The Position

Allied Universal® is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The role confirms claimants’ current activities and capabilities to assist with the administration of insurance claims. Investigators travel daily to field cases and do not report to an office. Auto and travel allowances are offered.

Requirements

  • High school diploma or equivalent.
  • Successfully complete the Allied Universal Investigations training/orientation course after an offer.
  • At least one year of verifiable work experience, preferably involving investigations or another protective-services-related field.
  • Valid driver’s license and at least one year of driving experience.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency with laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask effectively in a dynamic environment.
  • Ability to manage stressful situations with composure and professionalism.
  • Ability to work independently.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims across coverage types, including workers’ compensation, general liability, property and casualty, and disability.
  • Use surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and adhere to legal and ethical standards in surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life, AD&D, and disability insurance.
  • Retirement plan.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
  • Auto and travel allowances.
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