Surveillance Investigator

Allied Universal • Bangor, ME

25d

About The Position

Allied Universal® Compliance and Investigation Services is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The role confirms claimants’ current activities and capabilities to assist with insurance claim administration. Investigations may involve workers’ compensation, general liability, property and casualty, and disability claims. The investigator uses surveillance techniques and equipment, documents observations, and works independently while maintaining confidentiality and adhering to legal and ethical standards. A valid driver’s license with at least one year of driving experience and a private investigator’s license are required before applying.

Requirements

• High school diploma or equivalent.
• Private Investigator’s license required prior to applying.
• Valid driver’s license and at least one year of driving experience.
• At least one year of verifiable work experience, preferably involving investigations or another protective service-related field.
• After receiving an offer, successfully complete Allied Universal Investigations’ training/orientation course.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask effectively in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims across workers’ compensation, general liability, property and casualty, and disability coverage types.
• Use surveillance techniques and equipment to covertly monitor subjects.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and follow legal and ethical standards during surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED