Surveillance Investigator

Marshall Investigative Group•Atlanta, GA

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims. The role involves discreetly observing subjects, gathering video and other documentation, and preparing clear, accurate reports for clients. The position offers an opportunity to build experience in surveillance and security investigations. Full-time employees may need to travel within their investigative region to meet scheduled hours and client needs.

Requirements

  • Current, valid driver's license.
  • Must have, or be able to obtain before employment, auto insurance with coverage limits of $100,000 bodily injury per person, $300,000 bodily injury per accident, and $100,000 property damage per accident.
  • Personal computer with Microsoft Word.
  • Personal digital surveillance camera.
  • Proficiency with surveillance equipment, technology, and platforms.
  • High school diploma or equivalent.
  • Ability to work independently with minimal supervision.
  • Ability to observe and conduct surveillance for 8–10 hours per day.
  • Weekend work as needed for surveillance subjects.
  • Keen observational skills and attention to detail, including the ability to focus on individuals for long periods.
  • Strong verbal and written communication skills, with the ability to clearly and effectively articulate findings and observations.
  • Integrity, professionalism, and discretion in handling confidential information and sensitive situations.
  • Travel within the investigative region may be required for full-time employees to accommodate work hours and client needs.

Nice To Haves

  • Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
  • Experience working at a licensed PI firm may be accepted instead of holding a PI license.
  • Associate's or bachelor's degree in criminal justice, security management, or a related field preferred.
  • Previous mobile surveillance experience is highly desirable.

Responsibilities

  • Conduct stationary and mobile surveillance while following established protocols and complying with legal and regulatory requirements.
  • Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
  • Document and report findings, incidents, and observations accurately and promptly.
  • Conduct mobile surveillance using cameras and specialized monitoring devices.
  • Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
  • Maintain confidentiality and discretion when handling sensitive information before and during surveillance operations.
  • Prepare, review, and submit detailed investigation reports within 48 hours of surveillance completion; reports must be concise, grammatically correct, easy to follow, and include supporting documentation.
  • Participate in training and professional development to enhance surveillance skills and stay current with industry practices.
  • Perform other duties assigned by management and support the organization's security and safety objectives.

Benefits

  • Hourly rates described as exceeding the industry.
  • Flexible day scheduling.
  • Expense and mileage reimbursements described as exceeding the industry.
  • All expenses covered, including training, licensing, and testing fees.
  • Comprehensive benefits available for full-time agents.
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