Surveillance Investigator

Allied Universal•Simi Valley, CA

About The Position

Allied Universal® is hiring a Surveillance Investigator to perform discreet mobile and stationary surveillance of claimants. The investigator confirms claimants’ current activities and capabilities to assist with insurance claim administration. The role involves investigating claims across several coverage types and documenting observations and relevant information. The position pays $20–$24 per hour and provides a company credit card for fuel and travel expenses. Applicants must have a valid driver’s license and at least one year of driving experience.

Requirements

  • High school diploma or equivalent.
  • Successfully complete Allied Universal Investigations’ training/orientation course after receiving an offer.
  • At least one year of verifiable work experience, preferably in investigations or a protective-service-related field.
  • Valid driver’s license and at least one year of driving experience.
  • Flexibility to work varied and irregular hours and days, including weekends and holidays.
  • Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
  • Proficiency with laptop computers, video cameras, and cell phones.
  • Ability to maintain focus and multitask in a dynamic environment.
  • Ability to handle stressful situations with composure and professionalism.
  • Ability to work independently.

Nice To Haves

  • Associate’s degree or higher, preferably in Criminal Justice.
  • Security or loss-prevention experience.
  • Military experience.
  • Law enforcement experience.
  • Prior insurance investigations experience.
  • Prior educational or professional incident-reporting and/or investigations experience.

Responsibilities

  • Conduct independent investigations of insurance claims, including workers’ compensation, general liability, property and casualty, and disability claims.
  • Use surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information clearly and concisely.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and comply with legal and ethical standards during surveillance operations.

Benefits

  • Medical, dental, and vision insurance.
  • Basic life insurance and AD&D.
  • Retirement plan.
  • Disability insurance.
  • Seven paid holidays annually.
  • Sick days where required by law.
  • Vacation time accruing initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
  • Company credit card for fuel and travel expenses.
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