Surveillance Investigator

Allied Universal • Austin, TX

11d

About The Position

Allied Universal® is hiring a Surveillance Investigator to conduct discreet mobile and stationary surveillance of claimants. The investigator confirms claimants’ current activities and capabilities to assist with insurance claim administration. The work involves traveling daily to cases in the field; no office visit is required. Auto and travel allowances are offered.

Requirements

• High school diploma or equivalent.
• Successfully complete Allied Universal Investigations’ training/orientation course after receiving an offer.
• At least one year of verifiable work experience; investigations or another protective service-related field is preferred.
• Valid driver’s license and at least one year of driving experience.
• Flexibility to work varied and irregular hours and days, including weekends and holidays.
• Ability to type reports in Microsoft Word with minimal grammatical and punctuation errors.
• Proficiency using laptop computers, video cameras, and cell phones.
• Ability to maintain focus and multitask effectively in a dynamic environment.
• Ability to manage stressful situations with composure and professionalism.
• Ability to work independently.

Nice To Haves

• Associate’s degree or higher, preferably in Criminal Justice.
• Security or loss prevention experience.
• Military experience.
• Law enforcement experience.
• Prior insurance investigations experience.
• Prior educational or professional incident reporting and/or investigations experience.

Responsibilities

• Conduct independent investigations of insurance claims across coverage types, including workers’ compensation, general liability, property and casualty, and disability.
• Use surveillance techniques and equipment to monitor subjects covertly.
• Document and report observations, activities, and relevant information clearly and concisely.
• Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
• Maintain confidentiality and follow legal and ethical standards while conducting surveillance operations.

Benefits

• Medical, dental, and vision insurance.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrual initially at 3.08 hours biweekly; unused vacation is paid out only where required by law.
• Auto and travel allowances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED