Surveillance Investigator

Marshall Investigative Group • Phoenix, AZ

12d • $22 - $32

About The Position

Marshall Investigative Group (MIG) is hiring Surveillance Investigators to conduct stationary and mobile surveillance across the country. Investigators research insurance fraud claims involving monetary, bodily injury, theft, and property damage claims, and gather video and other documentation of claimants’ day-to-day activities. The role offers an opportunity to develop experience in the surveillance and security fields. Full-time employees are required to travel within their investigative region as needed to meet hours and client needs. The position includes flexible day scheduling, expense and mileage reimbursement, and comprehensive benefits for full-time agents.

Requirements

• Current, valid driver's license.
• Must have or be able to obtain auto insurance with 100/300/100 coverage limits before employment: $100,000 maximum bodily injury per person, $300,000 maximum bodily injury per accident, and $100,000 maximum property damage per accident.
• Personal computer with Microsoft Word.
• Personal digital surveillance camera.
• Proficiency in using surveillance equipment, technology, and platforms.
• High school diploma or equivalent.
• Ability to work independently with minimal supervision.
• Ability to observe and conduct surveillance for 8–10 hours per day.
• Ability to work weekends as needed based on surveillance subjects.
• Strong observational skills and attention to detail, including the ability to focus on individuals for extended periods.
• Strong verbal and written communication skills and the ability to clearly and effectively articulate findings and observations.
• Integrity, professionalism, and discretion in handling confidential information and sensitive situations.

Nice To Haves

• Current Private Investigator (PI) license and mobile surveillance experience are strongly preferred.
• Experience working at a licensed PI firm may be accepted in place of a PI license.
• Previous mobile surveillance experience is highly desirable.
• Associate's or bachelor's degree in criminal justice, security management, or a related field.

Responsibilities

• Follow established protocols and procedures for surveillance operations in compliance with legal and regulatory requirements.
• Maintain a vigilant, discreet presence and avoid detection while observing subjects and their daily activities.
• Document and report findings, incidents, and observations accurately and promptly.
• Conduct mobile surveillance using cameras and specialized monitoring devices.
• Operate surveillance equipment and technology proficiently and troubleshoot technical issues as needed.
• Maintain confidentiality and discretion regarding sensitive information obtained before and during surveillance operations.
• Prepare, review, and submit detailed reports of findings, incidents, and investigations within 48 hours of surveillance completion.
• Ensure reports are concise, grammatically correct, easy to follow, and include all supporting documentation.
• Participate in training and professional development to enhance surveillance skills and stay current on industry practices.
• Perform other duties assigned by management and support the organization’s security and safety objectives.

Benefits

• Flexible day scheduling.
• Expense and mileage reimbursements.
• All expenses covered, including training, licensing, and testing fees.
• Comprehensive benefits for full-time agents.
• Hourly rates described as exceeding the industry.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED