Surveillance Investigator II - Experienced

Command Investigations, LLC•Pensacola, FL

33d•$25 - $30

About The Position

Command Investigations, LLC is seeking experienced Surveillance Investigators to conduct field surveillance investigations. The role involves observing, tracking, and documenting subjects’ activities; capturing video evidence; and preparing comprehensive reports for client review. Investigators work independently in changing field environments, maintaining discretion, confidentiality, professionalism, and compliance with applicable safety, legal, and ethical standards. This is an on-the-road position, with potential overnight stays. It does not follow a standard or recurring schedule: workdays and hours vary based on business needs, and there is no guarantee of hours or case assignments. Schedules may be discussed and communicated in advance. Shifts are generally eight hours but may extend to 16 hours; start times may be as early as 3:00 AM. Weekends, holidays, and overtime are typically required, and travel is required. The stated pay is $25–$30 per hour, depending on state. Full-time benefits listed include accrued paid time off; medical, dental, vision, and life insurance; a 401(k) plan; an employee referral program; paid travel time; a daily vehicle allowance; reimbursement for case-related expenses; overnight pay; and monthly performance incentives. Command Investigations is a nationally recognized investigations firm founded in 2012. It provides surveillance, remote investigations, desktop intelligence, and specialty services to the insurance defense industry across the U.S., with headquarters in Lake Mary, Florida.

Requirements

At least one year (minimum 2,000 hours) of demonstrated private investigator experience; law enforcement and military experience do not count toward this requirement.
Must be at least 21 years old.
Valid driver’s license with a clean DMV record.
High school diploma or equivalent.
Computer skills, including uploading video and still images from a camera into an electronic system.
Personal auto insurance with liability limits of 100k/300k/100k.
Proficient reading skills and ability to follow directions.
Ability to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multitasking skills.
Flexibility and effective time management.
Ability to work holidays, weekends, and overtime.
Regular, predictable, and full attendance as assigned.
Willingness to travel and work the required schedule, with start times as early as 3:00 AM.
Complete a Command Investigations, LLC employment application, pass a background check, and complete other pre-employment tasks as required.
Required equipment includes a reliable vehicle with legal dark tint, smartphone, laptop with Microsoft Word, digital camcorder with date/time stamp and upload capability, covert camera of choice, tripod or monopod, and SD cards if applicable.
Ability to lift up to 25 pounds on occasion; sit, stand, and/or walk for long periods; and enter text or data using a traditional keyboard.
Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus; must be able to hear, understand, and distinguish speech and surrounding sounds.

Nice To Haves

College degree preferred.
Eagerness to learn and grow within the investigative industry.

Responsibilities

Conduct surveillance by monitoring, tracking, and recording subjects during daily activities.
Perform vehicular and on-foot surveillance while maintaining cover and discretion.
Develop and execute pre-surveillance plans tailored to each location and case.
Record and document investigative findings through video and detailed written reports.
Capture subjects in settings such as public spaces, events, and workplaces.
Submit comprehensive reports and video evidence within required timeframes.
Communicate with team leaders about positions, observations, and tactical strategy.
Use digital surveillance equipment, web-based technology, and investigative software.
Maintain confidentiality and professionalism while representing Command Investigations.
Follow safety standards and legal and ethical requirements during surveillance operations.