Surveillance Investigator I - Entry Level

Command Investigations, LLC•Lansing, MI

6d•$20 - $25

About The Position

Command Investigations, LLC is seeking entry-level Surveillance Investigators to conduct field surveillance investigations for its insurance-defense clients. Investigators observe, track, and document subjects’ activities, capture video evidence, and prepare detailed reports for client review. The work takes place on the road and may involve overnight stays. There is no guarantee of hours or case assignments, though available cases are distributed fairly; schedules may be flexible with advance discussion and notification. This is not a standard 9-to-5 schedule. Days vary, and weekends, holidays, and overtime are typically required. Start times may be as early as 3:00–4:00 a.m., with 6:00 a.m. typical. Shifts are usually eight hours but may last 12–16 hours. The position pays $20–$25 per hour, depending on state. Full-time benefits include accrued paid time off, medical, dental, vision, and life insurance, a 401(k) plan, an employee referral program, paid travel time, a daily vehicle allowance, reimbursement for case-related expenses, overnight pay, and performance incentives. Command Investigations is a nationally recognized investigations firm founded in 2012 and headquartered in Lake Mary, Florida. It provides surveillance, remote investigations, desktop intelligence, and specialty services across the United States. The company identifies integrity, service, and results as core values and is an Equal Opportunity Employer.

Requirements

0–1 years of experience required.
Must be at least 21 years old.
Valid driver’s license with a clean DMV record.
High school diploma or equivalent required.
Must carry personal auto insurance with liability limits of 100k/300k/100k.
Computer skills, including the ability to upload video and still images from a camera into an electronic system.
Proficient reading skills and ability to follow directions.
Ability to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multitasking skills.
Flexibility and effective time management.
Ability to work holidays, weekends, and overtime.
Regular, predictable, and full attendance as assigned.
Willingness to travel and work the required schedule, with starts as early as 3:00 a.m.
Complete a Command Investigations, LLC employment application and other required pre-employment tasks.
Highly observant and detail-oriented, with integrity, independence, reliability, sound judgment, and situational awareness.
Adaptability to changing environments and case demands; self-motivation and ability to work autonomously.
Strong written and verbal communication skills, professional demeanor, discretion, and commitment to client confidentiality.
Required equipment includes a reliable vehicle with legal dark tint, smartphone, laptop with Microsoft Word, digital camcorder with date/time stamp and upload capability, covert camera, tripod or monopod, and SD cards if applicable.

Nice To Haves

College degree preferred.
Eagerness to learn and grow within the investigative industry.

Responsibilities

Conduct surveillance by monitoring, tracking, and recording subjects during daily activities.
Perform vehicular and on-foot surveillance while maintaining cover and discretion.
Develop and execute pre-surveillance plans tailored to each location and case.
Record and document investigative findings through video and detailed written reports.
Capture subjects in environments such as public spaces, events, and workplaces.
Submit comprehensive reports and video evidence within required timeframes.
Communicate consistently with team leaders about positions, observations, and tactical strategy.
Use digital surveillance equipment, web-based technology, and investigative software.
Maintain confidentiality and professionalism while representing Command Investigations.
Uphold safety standards and comply with legal and ethical requirements during surveillance operations.