Surveillance Investigator I - Entry Level

Command Investigations, LLC•Tampa, FL
•$20 - $25•Onsite

About The Position

Command Investigations, LLC is seeking entry-level Surveillance Investigators to conduct field surveillance investigations for its insurance defense clients. Investigators observe, track, and document subjects’ activities; capture video evidence; and prepare detailed reports for client review. The role requires discretion, independence, sound judgment, integrity, and adaptability in a fast-paced investigative environment. This is an on-the-road position that may involve overnight stays and has no guaranteed hours or case assignments. Workdays vary, and weekends, holidays, and overtime are typically required. Start times may be as early as 3:00–4:00 AM, though 6:00 AM is typical. Shifts are usually eight hours but may last 12–16 hours. Schedules can be flexible through advance discussion and notification. The position offers $20–$25 per hour, depending on state. Full-time benefits listed include accrued paid time off; medical, dental, vision, and life insurance; a 401(k) plan; an employee referral program; paid travel time; a daily vehicle allowance; reimbursement for case-related expenses; overnight pay; and performance incentives through monthly bonus programs.

Requirements

  • 0–1 years of experience required.
  • Must be at least 21 years old.
  • Valid driver’s license and clean DMV record.
  • High school diploma or equivalent required.
  • Personal auto insurance with liability limits of 100k/300k/100k.
  • Proficient reading skills and ability to follow directions.
  • Ability to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multitasking skills.
  • Flexibility and effective time management.
  • Ability to work holidays, weekends, and overtime.
  • Regular, predictable, and full attendance as assigned.
  • Willingness to travel and work the required schedule, with start times as early as 3:00 AM.
  • Complete a Command Investigations, LLC employment application, pass a background check, and complete other required pre-employment tasks.
  • Required equipment includes a reliable vehicle with legal dark tint, smartphone, laptop with Microsoft Word, digital camcorder with date/time stamp and upload capability, covert camera of choice, tripod or monopod, and SD cards if applicable.
  • Ability to lift up to 25 pounds on occasion.
  • Ability to sit, stand, and/or walk for long periods.
  • Ability to enter text or data using a traditional keyboard.
  • Required vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to hear, understand, and distinguish speech and surrounding sounds.

Nice To Haves

  • College degree preferred.
  • Highly observant and detail-oriented.
  • Strong integrity, independence, and reliability.
  • Excellent judgment and situational awareness.
  • Adaptability to changing environments and case demands.
  • Self-motivation and ability to work autonomously.
  • Strong written and verbal communication skills.
  • Professional demeanor and commitment to discretion and client confidentiality.
  • Eagerness to learn and grow within the investigative industry.

Responsibilities

  • Conduct surveillance by monitoring, tracking, and recording subjects during daily activities.
  • Perform vehicular and on-foot surveillance while maintaining cover and discretion.
  • Develop and execute pre-surveillance plans tailored to each location and case.
  • Record investigative findings through video and detailed written reports.
  • Capture subjects in varied environments, including public spaces, events, and workplaces.
  • Submit comprehensive reports and video evidence within required timeframes.
  • Communicate with team leaders about positions, observations, and tactical strategy.
  • Use digital surveillance equipment, web-based technology, and investigative software.
  • Maintain confidentiality and professionalism while representing Command Investigations.
  • Follow safety standards and legal and ethical requirements during surveillance operations.

Benefits

  • Accrued paid time off
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k) plan
  • Employee referral program
  • Paid travel time
  • Daily vehicle allowance
  • Reimbursement for case-related expenses
  • Overnight pay
  • Monthly Hot Shot bonus
  • Monthly tiered performance bonus program
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