Surveillance Investigator I - Entry Level

Command Investigations, LLC • Cleveland, OH

11h • Onsite

About The Position

Command Investigations, LLC is seeking Surveillance Investigators to join a dynamic team. This role offers a significant opportunity for individuals with prior investigative experience who possess integrity, independence, and a strong drive to succeed in a fast-paced investigative environment. Command Investigations is committed to investing in its employees, fostering a culture of excellence, service, and integrity to achieve results. The company, founded in 2012, is a nationally recognized investigations firm specializing in surveillance, remote investigations, desktop intelligence, and specialty services for the insurance defense industry. Headquartered in Lake Mary, Florida, Command Investigations operates across the U.S., leveraging cutting-edge technology and a team grounded in core values to deliver fast, reliable outcomes and provide exceptional client service.

Requirements

• Reliable vehicle with legal dark tint
• Smartphone
• Laptop with Microsoft Word
• Digital camcorder with date/time stamp and upload capability
• Covert camera of choice
• Tripod/monopod
• SD cards if applicable
• Highly observant and detail-oriented individuals
• Strong sense of integrity, independence, and reliability
• Excellent judgment and situational awareness
• Adaptability to changing environments and case demands
• Self-motivated professionals who can work autonomously
• Strong written and verbal communication skills
• Professional demeanor with a commitment to discretion and client confidentiality
• Eagerness to learn and grow within the investigative industry
• 0-1 years of experience required
• Must be 21 years of age or older
• Valid driver’s license with clean DMV record
• High school diploma or equivalent required
• Computer skills including the ability to upload video and still images from a camera into an electronic system
• Must carry personal auto insurance with liability limits of 100k/300k/100k
• Proficient reading skills and ability to follow directions required
• Must be able to work independently, provide excellent customer service, and demonstrate strong interpersonal, organizational, and multi-tasking skills
• Flexibility and effective time management are required
• Ability to work holidays, weekends, and overtime required
• Regular, predictable, and full attendance, as assigned, is an essential function of the job
• Willingness to travel and work the required schedule, starting as early as 3:00 AM
• Complete a Command Investigations, LLC employment application and submit to other pre-employment tasks as required for employment

Nice To Haves

• College degree preferred

Responsibilities

• Conduct field surveillance investigations by observing, tracking, and documenting subjects’ activities, capturing detailed video evidence, and preparing comprehensive reports for client review
• Conduct surveillance by monitoring, tracking, and recording subjects during daily activities
• Perform both vehicular and on-foot surveillance while maintaining complete cover and discretion
• Develop and execute pre-surveillance planning tailored to each location and case
• Record and document investigative findings through video and detailed written reports
• Capture subjects in a variety of environments, such as public spaces, events, and workplaces
• Submit comprehensive reports and video evidence within required timeframes
• Communicate consistently with team leaders regarding positions, observations, and tactical strategy
• Utilize digital surveillance equipment, web-based technology, and investigative software
• Maintain confidentiality and professionalism while representing Command Investigations
• Uphold safety standards and adhere to all legal and ethical requirements during surveillance operations

Benefits

• Accrued Paid Time Off
• Medical, Dental, Vision, and Life Insurance
• 401(k) Plan
• Employee Referral Program
• Paid Travel Time
• Daily Vehicle Allowance
• Reimbursement for case related expenses
• Overnight Pay
• Additional performance incentives – Monthly Hot Shot bonus along with Monthly Tiered bonus program based on performance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees