Surveillance Investigator I - Entry Level

Command Investigations, LLC•Akron, OH
•$20 - $25•Onsite

About The Position

Command Investigations, LLC is seeking entry-level Surveillance Investigators to conduct field surveillance investigations. Investigators observe, track, and document subjects’ activities, capture video evidence, and prepare reports for client review. The position requires discretion, integrity, independence, professionalism, and the ability to adapt to changing case demands while working autonomously. Work is performed on the road, with overnight stays when necessary. The schedule varies by case and may include weekends, holidays, and overtime. Start times may be as early as 3:00–4:00 AM and are typically 6:00 AM. Shifts are usually eight hours but may last 12–16 hours. Hours and case assignments are not guaranteed; schedules are flexible with advance discussion and notification. The role requires a reliable vehicle and personal investigative equipment, including a smartphone, laptop with Microsoft Word, digital camcorder, covert camera, tripod or monopod, and SD cards when applicable. Compensation is $20–$25 per hour depending on the state. The employer offers growth opportunities and, for full-time employees, benefits and performance incentives.

Requirements

  • 0–1 years of experience required.
  • Must be at least 21 years old.
  • Valid driver’s license with a clean DMV record.
  • High school diploma or equivalent required.
  • Computer skills, including the ability to upload video and still images from a camera into an electronic system.
  • Personal auto insurance with liability limits of 100k/300k/100k.
  • Proficient reading skills and ability to follow directions.
  • Ability to work independently and provide excellent customer service.
  • Strong interpersonal, organizational, multitasking, written, and verbal communication skills.
  • Flexibility, effective time management, strong judgment, situational awareness, and attention to detail.
  • Reliability, integrity, adaptability, self-motivation, discretion, and commitment to client confidentiality.
  • Ability to work holidays, weekends, and overtime.
  • Regular, predictable, and full attendance as assigned.
  • Willingness to travel and work the required schedule, with starts as early as 3:00 AM.
  • Complete a Command Investigations, LLC employment application and other required pre-employment tasks.
  • Required equipment includes a reliable vehicle with legal dark tint, smartphone, laptop with Microsoft Word, digital camcorder with date/time stamp and upload capability, covert camera of choice, tripod or monopod, and SD cards if applicable.

Nice To Haves

  • College degree preferred.

Responsibilities

  • Conduct surveillance by monitoring, tracking, and recording subjects during daily activities.
  • Perform vehicular and on-foot surveillance while maintaining cover and discretion.
  • Develop and execute pre-surveillance plans tailored to each location and case.
  • Record and document investigative findings using video and detailed written reports.
  • Capture subjects in varied settings, including public spaces, events, and workplaces.
  • Submit comprehensive reports and video evidence within required timeframes.
  • Communicate with team leaders about positions, observations, and tactical strategy.
  • Use digital surveillance equipment, web-based technology, and investigative software.
  • Maintain confidentiality and professionalism while representing Command Investigations.
  • Follow safety standards and legal and ethical requirements during surveillance operations.

Benefits

  • Accrued paid time off.
  • Medical, dental, vision, and life insurance.
  • 401(k) plan.
  • Employee referral program.
  • Paid travel time.
  • Daily vehicle allowance.
  • Reimbursement for case-related expenses.
  • Overnight pay.
  • Monthly Hot Shot bonus and monthly tiered performance bonus program.
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