Surgical Services & Office Support
About The Position
Curalta Foot + Ankle, LLC, is a fast-growing Podiatry practice that values an "Above & Beyond" approach to patient service. We are interested in a team player who will make a positive impact in patients' lives through providing excellent customer service. This opportunity is for a Full Time Surgical Services & Office Support Specialist for our Rochelle Park office. The Surgical Services & Office Support Specialist acts as the primary administrative bridge between patients, doctors, and surgery facilities to ensure that the surgical procedures are scheduled and executed seamlessly.
Requirements
- Proficient in Microsoft Office
- Experience with EHR
Nice To Haves
- 3+ years’ experience booking surgeries preferred
- 1+ plus years of billing dx/ cpt coding preferred
- ModMed experience a plus
- Attention to detail
- Ability to multi-task
- Friendly, patient and kind personality
- Professional communications skills
Responsibilities
- Review, coordinate and book surgery procedures, pre-operative appointments and post-operative appointments for multiple doctors
- Reach out to patients in a timely fashion to establish surgical date preference, necessary information including all medical tests and clearance
- Coordinate potential dates with patient, doctor and facility
- Complete scheduling with the facility on portal or online forms and upload copy to EMR
- Confirm equipment and implants are approved and ordered, coordinating and confirming with vendor when needed
- Schedule patients pre and post op dates with surgeon, adding all dates to calendars
- Meet in-person with patients to review benefits, arrival time, location, and other pre-op and post-op instructions when requested by patient or physician
- Communicate daily with local Practice Administrators ensuring awareness of surgery dates and follow up appointments
- Prepare surgical paperwork packet with all necessary information into patient’s chart as draft
- Confirm medical clearance obtained and received by facility
- Day prior to surgery confirm all logistics are unchanged
- Provide office support, which includes assisting front desk activities, which includes checking in/out patients, and answering phones when needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
