Surgical Services Manager

St. Mary's Healthcare•Amsterdam, NY

About The Position

St. Mary’s Healthcare is hiring a full-time Surgical Services Manager for a 40-hour-per-week day shift role. The position provides leadership and administrative oversight for the unit, including staffing, scheduling, communications, materials management, bed control, patient-care coordination, quality improvement, fiscal planning, regulatory compliance, and staff development. The manager implements unit plans and programs under the direct supervision of the Director of Surgical Services and supports department and hospital policies and goals. The starting hiring range is $96,096.00 annually, salaried; actual compensation depends on experience and other factors permitted by law.

Requirements

  • Bachelor’s degree in nursing required; Master’s degree preferred.
  • BLS, ACLS, and PALS certifications must be obtained within 90 days of hire or job transfer.
  • Current New York State Registered Nurse license required before hire or job transfer.
  • Experience with electronic or hybrid medical records.
  • Ideal candidate has at least three years of acute-care experience.
  • Ideal candidate has at least one year of leadership or management experience.
  • Ability to organize and set day-to-day priorities using critical thinking.
  • Ability to multitask while remaining professional, focused, composed, and positive.
  • Excellent customer-service skills; demonstrates integrity, friendliness, and compassion.
  • Ability to establish appropriate and effective rapport with others.
  • Demonstrates flexibility and initiative and can work in a fast-paced environment.
  • Effective critical-thinking and problem-solving skills.
  • Proficiency with Microsoft Office products, including Word and Excel.
  • Strong organizational and interpersonal skills.
  • Ability to take and follow direction appropriately and positively.
  • Ability to work both as part of a team and independently.
  • Effective and appropriate written and oral communication skills.
  • Ability to speak, read, and write English and follow instructions in English.

Nice To Haves

  • Master’s degree in nursing.
  • Meditech experience.
  • BLS, ACLS, and PALS certifications obtained before the 90-day deadline.

Responsibilities

  • Delegate or perform daily unit administrative duties, including staffing and scheduling, daily communications, materials management, and bed control.
  • Coordinate planning and provision of patient care across disciplines and collaborate with members of the health team as needs change.
  • Implement unit plans and programs under the direct supervision of the Director of Surgical Services.
  • Promote productive interdepartmental relationships and coordinate complex needs with health-team members.
  • Facilitate collaborative practice with physicians and other providers through effective, timely, and factual communication.
  • Assist with unit quality-improvement activities by monitoring and auditing patient care.
  • Assist with fiscal planning and budget preparation while supporting high-quality, cost-effective patient care.
  • Apply knowledge gained from conferences and other professional sources to departmental and organizational goals.
  • Follow and support department and hospital policies, and recommend and assist with policy implementation under the Director of Surgical Services’ guidance.
  • Ensure unit compliance with regulatory and accreditation requirements.
  • Assist with short- and long-range planning for the unit, programs, and projects.
  • Assist in interviewing and selecting nursing staff.
  • Develop and monitor staffing patterns to support patient safety, quality care, productivity, positive patient outcomes, and applicable standards.
  • Provide leadership to personnel and ongoing performance feedback; implement corrective action when needed in accordance with human resource policy.
  • Ensure performance evaluations are thorough and timely and include individual goal setting.
  • Establish systems for open communication and problem solving, and encourage employee involvement in safety, health standards, hazard analysis, and performance improvement.
  • Promote personal and staff growth and development.
  • Develop and document orientation and ongoing training programs for departmental personnel.
  • Use the KRONOS time and attendance system and other human resource information systems and processes effectively.
  • Interpret and implement Human Resource policies and consult with Human Resources as necessary.
  • Encourage and support applicable certification of eligible staff.
  • Perform other duties as assigned.
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