Manager - Clinical - Surgical Services

Baptist Health Care•Pensacola, FL

About The Position

The Clinical Manager provides leadership and oversight for assigned perioperative patient care services. The role ensures safe, efficient, high-quality care while supporting organizational goals for quality outcomes, patient experience, staff engagement, and financial stewardship. The manager leads and develops team members, collaborates with physicians and interdisciplinary partners, and ensures compliance with regulatory, accreditation, and organizational standards. The manager oversees daily unit operations, staffing, patient flow, quality and safety initiatives, performance improvement, operational effectiveness, and departmental finances. The position also supports recruiting and staff development, communicates organizational information to staff, and leads change and process-improvement initiatives. The role may require remaining on campus immediately before, during, and after severe weather or disasters.

Requirements

Associate degree in nursing required.
Bachelor's degree in business, health care, or nursing required within three years of employment.
Three years of nursing experience required.
One year of leadership or management experience required; supervisor, coordinator, or charge nurse experience will be considered.
Registered Nurse license in Florida or an eligible compact state upon hire.
BLS for Healthcare Providers certification from the American Heart Association upon hire.
National Institutes of Health Stroke Scale (NIH) certification upon hire.
ACLS Provider certification from the American Heart Association upon hire.
PALS Provider certification from the American Heart Association upon hire.
Knowledge of healthcare operations, regulatory requirements, and performance-improvement principles.
Demonstrated leadership, communication, and team-development skills.
Strong organizational, problem-solving, and change-management skills.
Ability to analyze operational and financial data to support decision-making.
Ability to collaborate effectively with physicians and interdisciplinary teams.

Nice To Haves

Bachelor's degree in nursing preferred.

Responsibilities

Provide leadership and oversight for daily operations of assigned units, ensuring efficient patient flow, appropriate staffing, and timely delivery of safe, high-quality care.
Ensure compliance with applicable regulatory, accreditation, and professional practice standards, including DNV and state requirements.
Oversee quality, performance improvement, and patient safety initiatives, using data to monitor outcomes, patient experience, and operational effectiveness.
Collaborate with physicians, anesthesia providers, nursing leadership, and ancillary departments to optimize workflows, scheduling, and care coordination.
Lead change initiatives, including process improvement, technology implementation, and adoption of evidence-based best practices.
Maintain responsibility for departmental operational excellence and ensure quality services comply with applicable policies, procedures, and professional standards.
Manage team members, including orientation, development, evaluation, and monitoring the provision of quality services.
Participate in recruiting, interviewing, and selecting team members in accordance with policies, guidelines, and applicable laws.
Evaluate team-member performance relative to job goals and requirements; coach staff, recommend education programs, and ensure adherence to internal policies and standards.
Manage departmental finances and ensure proper utilization of the organization's financial resources.
Communicate departmental, organizational, and industry information effectively to staff.
Perform other duties as assigned to support departmental and organizational operational needs.
Remain on campus immediately before, during, and after severe weather and/or disasters when required.