Surgical Scheduler - GI

Summit Health•New York, NY

4d•$21 - $26

About The Position

The Surgical Scheduler coordinates surgical and procedural scheduling and booking for assigned physicians. The role coordinates patients’ preparation for procedures, including pre- and post-operative appointments, confirms pre-operative requirements are met, and ensures relevant information is sent to the appropriate surgery facility on time. The scheduler also communicates with insurance companies to obtain pre-authorization, coordinates special implants and other required surgical supplies, and maintains scheduling records according to specialty protocols. Additional duties include coordinating physicians’ office schedules and meetings, managing physician mail, maintaining relationships with outside vendors, and providing surgical-booking training to staff as needed. The position performs general office duties and follows company compliance policies, including regulatory, financial, and OSHA requirements.

Requirements

High school graduate or equivalent.
Prior medical office experience.
Excellent customer service skills.
Strong verbal and written communication skills.
Strong knowledge of EMR and computer programs, along with good typing skills.

Responsibilities

Coordinate surgical and procedural scheduling and booking for assigned physicians.
Coordinate patient preparation for procedures, including pre- and post-operative appointments.
Confirm pre-operative requirements are met and transmit pre-operative information to the appropriate surgery facility within the required timeframe.
Communicate with insurance companies as needed to obtain pre-authorization for surgical or specialized procedures.
Coordinate orders for special implants and other necessary surgical supplies or products.
Coordinate physicians’ office schedules, meetings, and interviews.
Receive, review, and distribute physicians’ mail and follow up as directed.
Maintain booking and scheduling records according to specialty protocols.
Manage relationships with outside vendors to ensure contract compliance and appropriate levels of support.
Provide initial and ongoing surgical-booking training to staff as needed.
Adhere to compliance program policies and procedures, including regulatory, financial, and OSHA requirements, and contribute to the compliance program.
Perform general office duties as assigned.