Surgical Scheduler - GI

Summit Health CityMD•New York, NY

About The Position

The Surgical Scheduler coordinates surgical and procedural scheduling and booking for assigned physicians. The role coordinates patient preparation and pre- and post-operative appointments, confirms pre-operative requirements, and ensures relevant information is transmitted to the appropriate surgical facility within the required timeframe. The scheduler also communicates with insurance companies to obtain pre-authorizations, arranges special implants and other necessary surgical supplies, and coordinates physicians’ office schedules and related meetings and interviews. Additional duties include handling and distributing physicians’ mail, maintaining booking and scheduling records according to specialty protocol, managing relationships with outside vendors, and providing initial and ongoing training to staff on surgical booking as needed. The position follows company compliance policies and regulatory, financial, and OSHA requirements, contributes to the compliance program, and performs general office duties as assigned.

Requirements

High school graduate or equivalent.
Prior medical office experience.
Excellent customer service skills.
Strong verbal and written communication skills.
Strong knowledge of EMR and computer programs, and good typing skills.

Responsibilities

Coordinate surgical and procedural scheduling and booking for assigned physicians.
Coordinate patient preparation for procedures, including pre- and post-operative appointments.
Confirm pre-operative requirements are met and transmit pre-operative information to the appropriate surgery facility within the required timeframe.
Communicate with insurance companies as needed to obtain pre-authorization for surgical or specialized procedures.
Coordinate ordering of special implants and other necessary surgical supplies or products.
Coordinate physicians’ office schedules, meetings, and interviews.
Receive, review, and distribute physicians’ mail and follow up as directed.
Maintain booking and scheduling records according to specialty protocol.
Manage relationships with outside vendors to ensure contract compliance and effective support.
Provide initial and ongoing surgical-booking training to staff as needed.
Adhere to compliance policies and procedures, including regulatory, financial, and OSHA requirements, and contribute to the compliance program.
Perform general office duties as assigned.