Surgical Scheduler - FT - Day - Institute for Neurosciences Lawrenceville NJ

Capital Health (US)•Lawrence, KS

20h•$19 - $23•Onsite

About The Position

The Surgical Scheduler collaborates with the operating room and GI Endoscopy Unit to schedule cases, negotiate dates and times, and avoid resource conflicts. The role coordinates special procedure needs with internal departments and staff, as well as external resources, and gathers complete patient and procedure information to schedule hospital procedures and testing promptly. The scheduler prepares and distributes schedules within established time frames and works with physicians and office administration to maximize utilization of time. Responsibilities also include obtaining insurance pre-certifications and authorizations, completing referrals in accordance with insurance requirements, and helping ensure efficient patient service. The position works independently by phone and at the front desk, oversees patient registration and checkout and medical-record handling, addresses routine issues and patient complaints, and refers difficult situations to the Director/Manager. It performs medical receptionist duties such as answering calls, scheduling appointments, checking patients in and out, collecting fees, and completing related computer and paperwork tasks. The scheduler oversees medical-record filing and chart preparation, supports daily physician productivity and provider scheduling, coordinates physician activities and hospital patient activity, and schedules resources such as exam rooms and equipment. In conjunction with physicians and the Director/Manager, the role helps develop and implement a practice-specific plan to introduce and grow the practice in the community. The position is based at the Institute for Neurosciences in Lawrenceville, New Jersey, with 40 scheduled weekly hours and a day schedule.

Requirements

High school diploma or GED.
One year of experience in a medical office or hospital setting.

Responsibilities

Collaborate with the OR and GI Endoscopy Unit to schedule cases, negotiate dates and times, and avoid resource conflicts.
Coordinate special procedure needs with organizational departments and staff, as well as external resources.
Gather complete patient and procedure information and schedule hospital procedures and testing in a timely manner.
Prepare and distribute schedules within established time frames and work with physicians and office administration to maximize utilization of time.
Obtain insurance pre-certifications and authorizations and complete referrals according to insurance requirements.
Assist co-workers during periods of heightened patient activity.
Provide prompt patient service by telephone and at the front desk; oversee registration, checkout, and medical-record handling.
Review routine issues, difficulties, and unusual circumstances with physicians; handle patient problems and complaints promptly and refer difficult situations to the Director/Manager.
Perform medical receptionist duties, including answering calls, scheduling appointments, filing medical-record information, checking patients in and out, collecting co-pays and fees, and completing related computer and paperwork tasks.
Coordinate communication of follow-up care needs and reminder cards to patients.
Oversee medical-record filing, chart preparation, pulling and filing, and chart purging according to established protocols.
Plan daily schedules to maximize physician productivity and coordinate physician activities and programs with Capital Health departments.
Coordinate hospital patient activity for physicians and the billing company.
Work with providers to implement provider scheduling and maximize productivity.
Coordinate resources, including exam rooms and equipment, to ensure appropriate availability for each provider.
Work with physicians and the Director/Manager to develop and implement a practice-specific plan for introducing and growing the practice in the community.