Surgical Scheduler
Quadrant, Inc.•Chesapeake, VA
•Onsite
About The Position
The Surgical Procedure Scheduler is responsible for ensuring physicians' schedules are full, responding to patient inquiries via email and phone, reviewing pre-procedure instructions, and ensuring all necessary reports and labs are updated in patient medical records prior to procedures. This role requires strong attention to detail, excellent documentation skills, and the ability to provide customer service in a fast-paced environment.
Requirements
- 3+ years of medical office experience in a private multi specialty medical office
- Recent experience as a procedure or surgical scheduler
- Detailed with strong documentation skills
- Strong customer service skills
- Ability to work in a fast paced environment
Responsibilities
- Schedule procedure appointments
- Return patient phone calls and respond to portal emails
- Review detailed prep instructions with patients prior to procedures
- Confirm that patient's medical records are updated with labs and required reports
- Enter patient information into EMR
- Provide customer service support
- Assist patients as needed
- Ensuring physicians schedules are full
- Responding to patient's emails
- Calling patients back from voicemail messages
- Reviewing prep instructions prior to procedures with patients
- Ensuring that all reports and labs are updated in patient's medical records prior to procedures
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
