Surgical Scheduler III

University of Rochester•Whitpain Township, PA

7d•$20 - $27•Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. This is a full-time position with scheduled weekly hours of 40. The department is Urology, and the work shift is UR - Day. The compensation range is $20.30 - $27.41 per hour. Individual compensation will be determined by factors including market data, education, experience, qualifications, expertise, and internal equity.

Requirements

High School diploma and 2 years relevant experience required
Equivalent combination of education and experience

Nice To Haves

Medical Terminology
Experiences with surgical/appointment scheduling software (such as Flowcast)
Electronic medical records
Demonstrated customer relations skills
Consistent professional conduct and meticulous attention to detail
Strong verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals
Critical thinking skills and a positive attitude
Versatile scheduling skills based on needs of providers

Responsibilities

Coordinate and schedule surgical procedures by collaborating with physicians, patients, and operating room staff.
Ensure all required documentation, consents, and case details are completed accurately and submitted within required timeframes.
Verify surgeon availability, procedure duration, and facility resources to optimize scheduling efficiency.
Obtain and track all necessary pre-operative clearances, including medical, cardiac, and specialty consults.
Communicate with primary care providers and specialists to ensure documentation is received, reviewed, and meets surgical requirements prior to the procedure date.
Follow up on outstanding items to prevent delays or cancellations.
Review surgical case requirements and confirm that all necessary equipment, instruments, implants, and special supplies are requested and available for each procedure.
Coordinate with vendors, sterile processing, and operating room staff to ensure readiness and avoid case delays.
Serve as a liaison between providers and the operating room scheduling office by clearly communicating detailed case information, including procedure specifics, patient needs, equipment requirements, and scheduling constraints.
Perform insurance benefit verification and obtain prior authorizations for surgical procedures.
Ensure all approvals are secured prior to scheduling or surgery date.
Communicate coverage details and potential patient financial responsibilities clearly, and address any authorization issues promptly.
Demonstrate strong organizational and time management skills by prioritizing tasks, managing high-volume workloads, and meeting deadlines with minimal supervision.
Maintain a high level of accuracy and attention to detail while handling multiple responsibilities in a fast-paced environment.