Surgical Scheduler

Yale New Haven Health • Trumbull, CT

1d

About The Position

The Surgical Scheduler schedules surgeries and procedures for Physicians and Advanced Practice Clinicians at a clinic, ambulatory surgery center, or hospital. The role ensures registration and insurance authorization processes are completed before and after surgeries and serves as a liaison between patients and medical staff. The scheduler advises patients about surgical and financial preoperative requirements and coordinates surgical appointments. Employees are expected to understand and support the YNHHS Vision and Mission and demonstrate its Values of integrity, patient-centeredness, respect, accountability, and compassion.

Requirements

• High school diploma or GED.
• Two to three years of work experience in a hospital or physician's office, emphasizing registration, surgical scheduling, medical billing, and medical insurance and eligibility requirements.
• Strong computer skills, including proficiency with Microsoft Office and EPIC or another EMR platform.
• Excellent interpersonal skills.
• Strong working knowledge of medical insurance terminology and current CPT and ICD-10 codes.
• Skill in surgical scheduling, medical billing, and insurance procedures.
• Ability to work independently and as part of a team.
• High reliability, strong time management, and exceptional organizational and coordination abilities.
• Demonstrate YNHHS Standards of Professional Behavior.
• Excellent verbal and written communication skills.
• Detail-oriented, with the ability to multitask and use problem-solving skills.

Responsibilities

• Contact patients to schedule surgical procedures in a courteous and professional manner.
• Coordinate surgical procedures with hospital operating rooms or surgical centers.
• Verify receipt of medical and/or cardiac clearance.
• Schedule postoperative follow-up appointments.
• Maintain HIPAA requirements.
• Perform other duties as assigned.
• Assist with or perform chaperone duties for patient medical procedures as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED