Surgical Operations Area Supervisor

Agiliti Health•Philadelphia, PA

20h•Onsite

About The Position

The Operations Area Supervisor will provide leadership to create an environment that promotes teamwork, continuous improvement, and a high level of service and customer satisfaction. This role drives the operational strategy and serves as the liaison with technicians, upper management, and facilities. The position is responsible for ensuring the effective delivery of service rental offerings in a specific geographic market to generate growth, process improvement, and profit in the branch. Responsibilities include overseeing fundamental operational initiatives, managing materials, inventory (equipment, accessories, and disposables), vehicle fleet maintenance, and daily logistics of personnel and equipment. The Operations Area Supervisor will effectively supervise branch technicians, review the daily schedule for optimal utilization of assets and personnel, and ensure adherence to standards and protocols.

Requirements

Must report to work on time and on a regular basis.

Nice To Haves

Experience in a supervisory role.
Familiarity with operations systems and policies.
Strong communication and interpersonal skills.
Ability to manage inventory and logistics.
Knowledge of vehicle fleet maintenance.
Experience in the healthcare or medical device industry.

Responsibilities

Maintain appropriate levels of reusable and disposable inventory through daily schedule management and accurate weekly inventories to ensure the branch is adequately staffed and supplied to cover all currently booked cases two weeks out.
Accurately complete next day case assignments, ensuring the most cost-effective allocation of technicians, equipment, and vehicles by 5 pm the day before.
Effectively address and resolve scheduling questions/conflicts with the scheduling office and direct management.
Maintain and motivate a staff capable of working within the Operations System and Policies to achieve desired branch and company results.
Maintain relationships with facilities to ensure clear communications and cooperation.
Act as liaison between hospitals, physicians, and the company to maximize procedures, and eliminate problems and conflicts.
Maintain proper protocol for scheduling and confirming all procedures.
Coordinate all pick-up and deliveries to and from facilities and freight companies.
Ensure that all employees complete and submit all work orders, laser logs, payroll, and inventory accurately and in a timely manner within time-frames.
Ensure that all technicians comply with the Fiber Warranty Policy for all types of disposables.
Ship all manual work orders, laser logs, warranty fibers, and paperwork once a week (Friday), if applicable.
Maintain the standards of quality assurance and continued quality improvement of all equipment, vehicles, and accessories.
Monitor PM status and coordinate equipment PMs and repair with management and designated vendors.
Prepare and conduct all annual performance appraisals and disciplinary warnings on all technicians in accordance with company policy.
Assist in the hiring and training of all new technicians.
Maximize net profit, ensuring that all costs are within guidelines.
Maintain the protocol for on-call schedules within the district.
Maintain the schedule and standards for the vehicle fleet service with regional management.
Ensure all Branch Purchase Orders are collected as required by the Purchase Order Collection Policy.
Perform cases as required.
Share on-call status equally with all other technicians in the branch.
Will travel when required.
Maintain the cleanliness of all Equipment, Vehicles, and offices.
Must report to work on time and on a regular basis.
All other duties as assigned.