Surgical Medical Assistant

Pinnacle Fertility•Grand Rapids, MI
•Onsite

About The Position

The Surgical Medical Assistant supports patients throughout their fertility journey by assisting with in-office procedures and providing support in the Operating Room during egg retrievals and other outpatient procedures. The role also involves educating patients and collaborating with a multidisciplinary team to provide compassionate, personalized care. This is a full-time, onsite position with Pinnacle Fertility - Michigan in Grand Rapids, Michigan. The schedule is Monday through Friday, with flexibility to work at the surgery center and clinic as needed. The role may also require covering weekends and holidays and working at various locations as needed.

Requirements

  • High school diploma or equivalent.
  • Current BLS/CPR certification.
  • Ability to work in a fast-paced environment.
  • Excellent communication, organizational, and multitasking skills.
  • Willingness to cover weekends and holidays and work at various locations as needed.

Nice To Haves

  • Completion of a Medical Assistant program.
  • Strong phlebotomy skills.

Responsibilities

  • Greet and check in patients, verify medical history, and update patient information.
  • Assist healthcare providers with patient examinations, procedures, and treatments.
  • Assist with in-office procedures and support egg retrievals and other outpatient procedures.
  • Perform basic diagnostic tasks, including taking vital signs, drawing blood, and administering injections.
  • Prepare, maintain, and assist within the Operating Room, including maintaining sterile technique, setting up equipment, and supporting clinical flow.
  • Prepare examination rooms and ensure equipment and supplies are stocked and available.
  • Document patient information accurately and maintain electronic medical records.
  • Coordinate and schedule patient appointments, including follow-ups and referrals.
  • Educate patients on treatment plans, medication protocols, and preventive care.
  • Maintain a safe and organized environment by following infection control and safety standards.
  • Assist with inventory management and clinical supply ordering.
  • Respond to patient inquiries and provide customer service.
  • Perform other duties and special projects as assigned.

Benefits

  • Comprehensive healthcare insurance.
  • Dental insurance.
  • Life insurance.
  • Vision insurance.
  • Generous paid time off.
  • Paid holidays.
  • Retirement savings program.
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