Ophthalmic Surgery Coordinator

TEC/MFEMidlothian, TX
Onsite

About The Position

Texas Eye and Cataract is looking for a Surgical Coordinator to join our growing ophthalmology practice. This role is a critical part of our surgical team and serves as one of the primary points of contact for patients preparing for cataract surgery and other ophthalmic procedures. The ideal candidate will enjoy working closely with patients, discussing surgical options, coordinating logistics, and helping patients feel comfortable and informed throughout the process.

Requirements

  • Previous surgery scheduling and insurance experience REQUIRED
  • Ophthalmology experience strongly preferred
  • Excellent communication skills with the ability to explain complex medical and financial information clearly
  • Bilingual (English/Spanish) strongly preferred
  • Highly organized with strong attention to detail
  • Ability to multitask and work efficiently in a fast-paced environment
  • Comfortable discussing finances, insurance benefits, deductibles, and patient responsibilities
  • Positive attitude with a patient-first mindset
  • Strong team player with a willingness to continuously learn and grow

Nice To Haves

  • Enjoys talking with patients and building relationships
  • Wants to grow within a rapidly expanding ophthalmology practice
  • Understands the importance of empathy when working with surgical patients
  • Takes pride in accuracy, communication, and creating a high-quality patient experience
  • Wants to become an integral part of improving patients’ quality of life through restored vision

Responsibilities

  • Review insurance benefits and financial expectations with patients
  • Discuss surgical recommendations, treatment options, and premium upgrade packages
  • Obtain surgical consents and ensure documentation is complete and accurate
  • Schedule surgeries and coordinate calendars across multiple Ambulatory Surgery Centers
  • Communicate with surgery centers, physicians, technicians, and referring offices
  • Verify insurance benefits, authorizations, and patient eligibility
  • Assist patients with financing options and payment arrangements when appropriate
  • Educate patients regarding surgical timelines, medications, arrival instructions, and post-operative expectations
  • Maintain accurate and organized patient records within the EMR system
  • Provide exceptional customer service and compassionate patient communication throughout the surgical process

Benefits

  • Quarterly bonuses
  • 401(k)
  • Medical, Dental, Vision Insurance
  • PTO
  • Positive, growth-oriented culture
  • Leadership and advancement opportunities within a rapidly growing organization
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