Surgery Coordinator

Southwest Womens Care PCPhoenix, AZ
Onsite

About The Position

This Full-Time, dual-responsible position supports both surgery coordination and central scheduling, with responsibilities divided between each function daily. In the surgery coordination role, this position works closely with physicians, hospitals, and outpatient surgery centers to schedule procedures, coordinate surgical teams, verify insurance requirements, and guide patients through the surgical process from start to finish. In central scheduling, this role manages a high volume of incoming calls, schedules patient appointments, and ensures a positive patient experience through effective communication and customer service.

Requirements

  • High school diploma or equivalent
  • Minimum 2 years of customer service experience
  • Medical scheduling experience required (OB/GYN preferred)

Nice To Haves

  • Surgery Coordination experience preferred

Responsibilities

  • Coordinate in-office and outpatient procedures
  • Schedule surgeries and maintain provider calendars
  • Verify insurance benefits and obtain prior authorizations
  • Ensure pre-operative requirements and clearances are completed
  • Educate patients on procedures and financial responsibilities
  • Serve as liaison between patients, providers, facilities, and insurance companies
  • Answer and manage incoming calls
  • Schedule and reschedule patient appointments
  • Verify patient demographics and insurance information
  • Communicate referral requirements and assist with patient inquiries
  • Maintain accurate patient records and documentation
  • Ensure confidentiality and HIPAA compliance
  • Perform other duties as assigned

Benefits

  • Signing Bonus of up to $1000
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