Surgical Coordinator- Cataract/Cornea

Woolfson Eye Institute•Sandy Springs, GA

4d•Hybrid

About The Position

This role will cover the Sandy Springs and Cumming (monthly) locations. The Surgical Coordinator assists in surgery scheduling, counseling of patients, and completion of associated forms and certifications.

Requirements

High School graduate or equivalent
Minimum of two (2) years’ experience in an ophthalmic practice.
Demonstrates high standards of professionalism and ethics.
Overall knowledge of medical terminology.
Experience in using Electronic Medical Records (EMR).
Exhibits good time management skills.
Committed to ongoing learning.
Reliability and dependability.
Strong organizational skills.
Excellent written and verbal communication skills
Proficient in Outlook and Microsoft Office.

Nice To Haves

Flexibility (may require some early mornings and evenings)

Responsibilities

Greet patients in prompt, professional and personable manner.
As appropriate, assists in screening patient phone calls or walk-ins and answering patient questions.
Schedules all office and hospital surgery with pre-op and post-op follow up appointments.
Prepares consent forms for patient signature for specific surgical procedures.
Counsel patients regarding surgery and surgical insurance; both in office and by telephone.
Initiates financial arrangements for patients when necessary.
ASC schedules and paperwork are submitted accurately and in a timely manner.
Ledgers are completed accurately and in a timely manner.
De-escalate issues regarding upset or dissatisfied patients.
Contacts patients and assures their compliance with pre-op orders.
Professionally inform patients about co-pays, referral, payment policies and location information.
Communicate effectively and demonstrates professionalism with referring doctors.
Remain current on staff and physician schedules.
Manages and prioritizes multiple tasks.
Performs other job-related tasks as assigned.