Surgical Account Manager, Cataract - Ohio

Bausch+Lomb Companies Inc.•Cleveland, OH

3d•Remote

About The Position

The Surgical Account Manager (SAM) is a strategic sales professional responsible for driving growth and customer engagement across assigned accounts. This role focuses on the promotion and sale of Bausch + Lomb’s surgical device portfolio, including intraocular lenses, viscoelastic solutions, capital equipment, disposables, accessories, and standalone technologies. The SAM serves as the primary point of contact for ophthalmic surgeons and surgical staff, delivering clinical expertise, product education, and exceptional customer service.

Requirements

Bachelor’s Degree or equivalent experience (High School +10 yrs; Associate +6 yrs).
Minimum 3 years of successful outside sales experience, preferably in ophthalmic, medical device, or surgical sales.
Prior experience in surgical environments is preferred.
Strong organizational, interpersonal, and communication skills.
Ability to work independently in a remote field-based role.
Proficiency in Microsoft Office and CRM platforms (Salesforce preferred).
Strong financial acumen and analytical ability.
Valid driver’s license with a clean driving record.
Candidates must reside within the territory or within a reasonable commuting distance—by company vehicle—to the territory’s workload center.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Prior experience in surgical environments is preferred.

Responsibilities

Achieve and exceed territory sales objectives through strategic sales activities, including product demonstrations, evaluations, proposals, and in-services.
Generate leads, develop sales proposals, and manage product demo evaluations and post-sale equipment in-services.
Protect and grow core consumable business through equipment conversions and product/service/technology innovation.
Conduct competitive market analysis to identify new business opportunities and respond to market dynamics.
Serve as the primary liaison for assigned accounts, including hospitals, ASCs, teaching institutions, managed care organizations, and buying groups.
Build and maintain relationships with key opinion leaders, high-volume users, and decision-makers.
Coordinate surgical evaluations and be present during procedures to provide technical support and answer questions.
Educate surgeons and OR staff on the proper use and benefits of Bausch + Lomb technologies.
Deliver value by helping customers fully utilize the capabilities of advanced platforms such as Stellaris.
Work closely with regional team members, including Surgical Device Managers and other B+L representatives, to ensure cohesive sales strategies and customer support.
Maintain accurate records of customer interactions, sales activities, product evaluations, and demos using Salesforce CRM.
Manage territory expenses, sample accounts, and consignments in accordance with company policies.
Complete all administrative tasks and training requirements as outlined by company standards.