Surgical Booking Specialist

Southcoast Health System•Wareham, MA

1d•Onsite

About The Position

Under the direction of the Director of Operations and/or Manager, the Surgical Booking Specialist performs complex surgical scheduling and schedules non-surgical procedures ordered by providers in a multispecialty procedural/surgical practice. The role maintains surgical calendars and provider templates, keeps surgeons’ Outlook calendars current, and coordinates with hospital operating room and procedural staff to support continuity and prevent scheduling conflicts. The specialist works with third-party payers to secure approval for surgical procedures and outpatient testing, reviews and submits authorization requests for billable CPT/ICD-9 codes, and provides financial options to patients without insurance coverage. The position also involves communicating financial options for cosmetic procedures and performing office, patient-care, clerical, and other related duties as needed. The role shares time between the Wareham and Fall River office locations.

Requirements

Associate degree in a related field, or equivalent education and experience.
Knowledge of medical terminology.
Over three years and up to and including five years of experience in a medical office.
Must be fully vaccinated against seasonal influenza and COVID-19, or qualify for a medical or personal exemption by signing a statement certifying the choice to be exempt from vaccination once hired.

Responsibilities

Perform complex surgical scheduling and schedule non-surgical procedures ordered by providers in a multispecialty procedural/surgical practice.
Maintain surgical calendars and templates for all providers.
Keep surgeons’ Outlook calendars current and update them as necessary.
Coordinate with hospital operating room and procedural staff to support continuity and avoid scheduling conflicts.
Work with third-party payers to obtain approval for surgical procedures and outpatient testing.
Review and submit authorization requests for all CPT/ICD-9 codes to be billed.
Provide financial options to patients without insurance coverage.
Communicate financial options for cosmetic procedures.
Perform office, patient-care, clerical, and other related duties in support of the assigned practice as needed.
Share work time between the Wareham and Fall River office locations.