Surgery Scheduling Specialist- Plastic Clinic, 100 Oaks

Vanderbilt University Medical Center•Nashville, TN

13h•Onsite

About The Position

Vanderbilt University Medical Center (VUMC) is a leading institution in Nashville, Tennessee, dedicated to advancing health and wellness through patient care, education, and research. The Plastics & Cosmetic Surg Admin department is seeking a Surgery Scheduling Specialist to coordinate surgeries with patients, physicians, and operating rooms. This role requires minimal guidance and focuses on facilitating efficient workflow, utilizing technology appropriately, and fostering effective communication. The specialist will also verify patient eligibility and coverage, obtain necessary precertifications, and monitor the surgery schedule for optimal resource utilization. This position offers the chance to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package.

Requirements

High School Diploma or GED
2 years of relevant work experience
Patient Scheduling (Intermediate): The ability to coordinate and schedule patient appointments, surgeries, and other office visits with various computer systems in the hospital or clinic.
Surgery Scheduling (Intermediate): The ability to coordinate and schedule surgeries within various computer systems in the hospital.
Patient Documentation (Intermediate): The ability to receive and record patient information.
Medical Terminology & Documentation (Intermediate): The ability to comprehend medical terminology and documentation in an office, or surgical setting.

Responsibilities

Coordinates surgery schedule with patient, physician, and operating room in support of surgery scheduling functions.
Coordinates with other services to schedule multi-panel and multi-surgeon combination cases across all locations.
May assist in scheduling all appointments related to surgery.
Verifies patient eligibility and coverage for procedure and discusses potential financial obligations with patient.
Identifies if a patient’s coverage is in-network or out-of-network and directs the patient to proper resources if needed with assistance from the Lead/Manager.
Obtains precertification or proper insurance approval prior to surgical procedures.
Notifies and forwards paperwork for insurance certification to billing office and obtains additional paperwork if needed, for compliance.
Monitors surgery schedule and ensures optimization of resources and workflow.
Maintains quality in operations impacting patients and staff.
May assist in training new and current employees.
Additional duties may be assigned.