Surgery Scheduler Plastic Surgery Clinic

Banner Health•Phoenix, AZ

1d•Onsite

About The Position

The Surgery Scheduler position is within the BUMCP Plastic Surgery department at Banner – University Medical Center Phoenix. This is a full-time, day shift role, Monday to Friday from 7:30 AM to 4:00 PM. The primary responsibility is to schedule all surgeries for a busy Plastic Surgery department. This involves meticulously tracking all details of proposed surgeries, coordinating with patients, surgeons, and the facility. The clinic is part of the Wound Care & Hyperbaric Medicine Center, which treats patients with complex, chronic, and non-healing wounds, utilizing a multi-disciplinary team approach. Banner – University Medical Center Phoenix is a nationally recognized academic medical center known for coordinated clinical care, research, and teaching, and has achieved Magnet recognition.

Requirements

High school diploma/GED or equivalent working knowledge.
2 years of medical clerical experience; preferably in a hospital central scheduling or physician office scheduling setting.
Knowledge of medical terminology is required.
Knowledge of payor contract terms and processes.
Excellent organizational skills.
Effective human relations and communication skills.
Effective teamworking skills.
Ability to meet deadlines and productivity standards.
Knowledge of word processing and spreadsheet software.
Ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.

Nice To Haves

Additional related education and/or experience preferred.

Responsibilities

Coordinates case times for elective, urgent or emergent surgeries, cardiovascular or obstetrical procedures in a computerized scheduling system.
Verifies and reviews physician privilege status prior to scheduling.
Interfaces with medical staff office to maintain log of current privilege status and maintains confidentiality of all information.
May acquire and maintain physician preference information and staff roster.
Acquires authorization numbers, History and Physicals, results of laboratory tests and verifies that they are current.
Orders previous medical records for the day of the procedure, when necessary.
Types and prints physician orders for multiple physicians and departments.
Schedules and maintains physician block time, and block time releases.
Enters physician’s orders for lab, blood bank, medical imaging, and cardiology.
Enters results of diagnostic tests, patient registration information and patient charges.
Compiles data and prepares statistical reports for management.
Conducts charge management audits for assigned area.
Reconciles charge packet information with the audit.
Identifies missed or incorrect charges and corrects when appropriate.
Acts as a receptionist to assigned unit; answers phones, relays messages.
Greets and directs patients, visitors, physicians, and families and answers questions about policies and procedures.
Acts as a liaison among nursing units, physician and staff to relay patient data.
Screens requests for patient information and refers to appropriate staff.
Records and types minutes of staff meetings, when required.
Prepares and distributes staff call roster each month.
Enters facility work orders and supply orders when required by assigned department.
Requests repairs/maintenance for business machines in the department.
Arranges for pickup and delivery of instruments and equipment and completes all necessary paperwork.
Responsible for scheduling surgeries and procedures and maintaining a smooth workflow in the area.
Must be able to work with minimal supervision, under stressful situations, set priorities and maintain highly confidential information.