About The Position

The Surgery Scheduling Specialist performs the scheduling function for physician practices and acts as a professional liaison for staff, other hospital personnel, medical staff, and physicians’ offices. The role requires specific knowledge of clinical service lines for operating rooms across Northside surgical locations and affiliated outpatient surgery centers. Additional skills include typing, experience with computerized documentation systems, strong customer service, and problem solving. Work hours are 7:30 a.m. to 4:00 p.m.

Requirements

  • Associate’s degree in Information Systems, Business Administration, Nursing, or a related field, or five years of experience in a clerical healthcare setting.
  • Demonstrated knowledge of medical terminology through prior healthcare experience, completion of a medical terminology course, or a passing score on the medical terminology assessment.
  • Typing skills.
  • Experience using computerized documentation systems.
  • Strong customer service and problem-solving skills.

Nice To Haves

  • Bachelor’s degree or advanced degree in Information Systems, Business Administration, Nursing, or a related field.
  • Previous experience in a hospital or medical office scheduling environment.
  • High proficiency in Microsoft Office (Word, Excel, PowerPoint) or equivalent software.
  • Knowledge and skill in using a computerized scheduling system.
  • Experience interfacing with physician offices, other organization departments, and third-party payers.
  • Ability to communicate effectively with individuals at all levels of responsibility.
  • Ability to work independently.
  • Highly developed interpersonal, facilitation, verbal communication, and written communication skills.
  • Excellent communication, organization, and interpersonal skills.
  • Ability to plan time effectively, balance multiple tasks, and execute projects to completion.

Responsibilities

  • Perform scheduling for physician practices.
  • Act as a professional liaison for staff, other hospital personnel, medical staff, and physicians’ offices.
  • Apply knowledge of clinical service lines for operating rooms at Northside surgical locations and affiliated outpatient surgery centers.
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