Surgery Scheduling Coordinator

TriHealth•Cincinnati, OH

13h•Remote

About The Position

Surgery Scheduling Coordinators play a critical role behind the scenes, ensuring every procedure is scheduled accurately, efficiently, and with the patient experience front and center. This role is ideal for someone who thrives on organization, collaboration, and knowing their work directly supports life-changing care. This position is full-time, day shift, and is a work-from-home role for individuals located in the greater Cincinnati area. The Surgery Scheduling Coordinator is responsible for the management and organization of most aspects of specialists' surgery schedules in outside facilities. This includes, but is not limited to, pre-certification of all scheduled surgeries, scheduling elective and urgent surgeries, and communicating pertinent information to appropriate departments and personnel regarding the patient's surgery. The role requires effective communication with patients, personnel, and providers at all times.

Requirements

High School Diploma or GED or GED (Required)
1 - 2 years experience Customer Service health-related field (Required)
Thorough knowledge of medical and surgical terminology
Familiarity with surgical procedures

Responsibilities

Able to perform under pressure while maintaining good organizational abilities; able to sit for prolonged periods of time with a high level of concentration on tasks.
Accurately enter data into information systems including Meditech, for registration, charges, and department's patient database.
Communicates effectively with team members through participation in conflict resolution and team problem-solving while working together to achieve completion of tasks.
Demonstrates problem-solving initiative when situations with providers arise, including meeting with providers face-to-face.
Safeguards confidential data responsibly with regards to HIPAA laws and guidelines.
Schedules elective and urgent cases for GHA specialists using good organizational skills, including pre-certification of procedures and scheduling of post-operative appointments.