Surgery Scheduler

USPI•Portland, OR

12d•Onsite

About The Position

East Portland Surgery Center has an opening for a full time Surgery Scheduler. East Portland Surgery Center is one of Portland’s leading multi-specialty surgery centers, performing cases in pain management, GI, general surgery, orthopedics, urology, plastics, ophthalmology, gynecology, ENT & Spine. Our facility is accredited by Accreditation Association for Ambulatory Health Care (AAAHC). Ranked in the top 7 ASCs in the State of Oregon for 3 consecutive years! Ratings by Newsweek. JOB SUMMARY The Surgery Scheduler plays a vital role in a successful surgical procedure. The Surgery Scheduler is responsible for daily maintenance of the surgery schedule and all aspects of the scheduling process. This includes strategizing and problem solving and ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff. The successful candidate will possess outstanding leadership, communication and customer service skills as well as the ability to diffuse difficult scheduling conflicts efficiently with strategy. The successful candidate should be able to demonstrate previous successful/positive customer service encounters or programs.

Requirements

Outstanding leadership skills
Outstanding communication skills
Outstanding customer service skills
Ability to demonstrate previous successful/positive customer service encounters or programs

Responsibilities

Daily maintenance of the surgery schedule
All aspects of the scheduling process
Strategizing and problem solving
Ensuring high levels of customer service with scheduling coordinators from all doctors' offices and operating room staff
Diffusing difficult scheduling conflicts efficiently with strategy