Customer Service Representative

Medical University of South CarolinaColumbia, SC
Onsite

About The Position

The Surgery Scheduler schedules all surgical procedures and assures that appropriate clinical and insurance coding information is collected. Scheduler receives requests to schedule procedures and schedules the procedure according to established guidelines. Maintains accuracy in the upcoming surgical schedule, speaking directly with Physician offices, and fostering a close working relationship with all the departments involved.

Requirements

  • High School Degree or Equivalent
  • 3 years of work experience.
  • Considerable knowledge and skill in the application of the techniques and practices of OR Scheduling.
  • Typing speed of 35 wpm.
  • Computer experience required.

Nice To Haves

  • Considerable knowledge of complex medical terminology and advanced disease processes preferred.

Responsibilities

  • Schedules all surgical procedures.
  • Assures that appropriate clinical and insurance coding information is collected.
  • Receives requests to schedule procedures and schedules the procedure according to established guidelines.
  • Maintains accuracy in the upcoming surgical schedule.
  • Speaks directly with Physician offices.
  • Fosters a close working relationship with all the departments involved.

Benefits

  • Participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.
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