Surgery Scheduler

OrthoVirginia•Lynchburg, VA

10d•$18 - $27

About The Position

At OrthoVirginia, we help people move better, feel better, and get back to the activities they love. As Virginia's largest orthopedic specialty practice, our Surgery Schedulers play a critical role in ensuring patients receive a seamless experience from scheduling through surgery. We're looking for a highly organized and detail-oriented Surgery Scheduler who thrives in a fast-paced healthcare environment. In this role, you'll partner with physicians, patients, surgery centers, hospitals, and insurance providers to coordinate surgical procedures while ensuring every detail is in place for a successful patient experience.

Requirements

High school diploma or equivalent.
Experience in surgery scheduling, patient scheduling, medical office administration, or healthcare coordination.
Knowledge of medical terminology; surgical terminology and orthopedic experience are a plus.
Experience verifying insurance eligibility, obtaining prior authorizations, and coordinating healthcare services.
Experience with electronic medical record (EMR) systems and Microsoft Office applications.
Strong communication, customer service, and relationship-building skills.
Excellent organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Ability to work independently, think critically, and resolve issues with minimal supervision.

Nice To Haves

Surgical terminology and orthopedic experience are a plus.

Responsibilities

Coordinating inpatient and outpatient surgeries, procedures, diagnostic testing, and follow-up care.
Scheduling procedures with hospitals, ambulatory surgery centers, and other healthcare facilities.
Verifying insurance eligibility, obtaining prior authorizations, and coordinating required pre-certifications.
Collaborating with physicians, clinical staff, and surgical facilities to ensure all documentation, equipment, and surgical requirements are completed.
Educating patients on surgical scheduling, pre-admission requirements, pre-operative testing, and post-operative instructions.
Communicating scheduling updates and serving as a primary point of contact for patients throughout the surgical process.
Coordinating physician orders, prescriptions, laboratory testing, and other pre-operative requirements.
Maintaining accurate patient records and supporting documentation for coding, billing, and regulatory compliance.
Working closely with providers and multidisciplinary teams to ensure an organized, efficient surgical scheduling process.