Surgery Scheduler Cardiology

Banner Health•Mesa, AZ

4d•Onsite

About The Position

The Surgery Scheduler with Banner Cardiology Clinic schedules patients for procedures and coordinates benefits, procedure locations, and other aspects of care. The role may also support other clinics when their surgery schedulers are unavailable, with cross-training provided. This position schedules surgical, cardiovascular, or obstetrical procedures through a computerized scheduling system; enters patient charges, orders, and other information; and compiles statistical information for management. The incumbent may serve as an office liaison for department staff, physicians, patients, and families. The position is responsible for maintaining smooth workflow and confidential information, and requires working with minimal supervision and setting priorities in stressful situations. The position is based at 1520 S. Dobson Rd., Suite 203, Mesa, Arizona 85202. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.

Requirements

High school diploma, GED, or equivalent working knowledge.
Skills and abilities typically attained with 2 years of medical clerical experience; preferably in hospital central scheduling or physician-office scheduling.
Knowledge of medical terminology.
Knowledge of payor contract terms and processes.
Excellent organizational skills and effective human-relations and communication skills.
Effective teamwork skills and ability to meet deadlines and productivity standards.
Knowledge of word-processing and spreadsheet software and ability to use computerized scheduling systems.
Ability to maintain accurate statistical records, gather data, and produce reports.
Ability to work with minimal supervision, set priorities under stressful situations, and maintain highly confidential information.

Nice To Haves

Additional related education and/or experience.

Responsibilities

Coordinate case times for elective, urgent, or emergent surgical, cardiovascular, or obstetrical procedures in a computerized scheduling system.
Verify physician privilege status before scheduling and interface with the medical staff office to maintain current privilege-status records.
Acquire authorization numbers, History and Physicals, and current laboratory results; order previous medical records when necessary.
Type and print physician orders for multiple physicians and departments.
Schedule and maintain physician block time and block-time releases.
Enter physician orders for laboratory, blood bank, medical imaging, and cardiology services.
Enter diagnostic test results, patient registration information, and patient charges.
Compile data and prepare statistical reports for management.
Conduct charge-management audits, reconcile charge-packet information, identify missed or incorrect charges, and correct them when appropriate.
Answer phones, relay messages, greet and direct patients, visitors, physicians, and families, and answer questions about policies and procedures.
Relay patient data among nursing units, physicians, and staff; screen requests for patient information and refer them to appropriate staff.
Record and type staff-meeting minutes when required and prepare and distribute the monthly staff call roster.
Enter facility work and supply orders when required, request business-machine repairs or maintenance, and arrange instrument and equipment pickup and delivery with necessary paperwork.
Maintain smooth workflow while scheduling surgeries and procedures, setting priorities, and protecting confidential information.
When available, help other clinics whose surgery schedulers are out; cross-training is provided.