Surgery Scheduler - Cardiology

Conifer Health Solutions•Phoenix, AZ

About The Position

The Surgery Scheduler is responsible for coordinating all aspects of the surgery process at Abrazo Biltmore Cardiology Camelback. Duties include verifying insurance, obtaining pre-operative certifications and authorizations, completing required hospital forms, scheduling pre-operative labs and testing, and coordinating post-surgery care. The role also triages surgical candidates as required by physicians, educates patients about planned surgery, coordinates medical clearances and preoperative testing with surgeons, and supports administrative and clinical staff as needed. The position requires adherence to Tenet Physician Resources’ mission, policies, and procedures, as well as the Tenet HIPAA Compliance Plan, Privacy Standards Confidentiality Agreement, and Corporate Compliance Program. Employees must follow applicable laws and policies and report compliance issues.

Requirements

  • High school diploma or GED.
  • At least one year of experience working in medical insurance or a healthcare-related field.

Nice To Haves

  • Previous surgery scheduling experience is strongly preferred.

Responsibilities

  • Adhere to and support the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adhere to the Tenet HIPAA Compliance Plan and Privacy Standards Confidentiality Agreement.
  • Support the Tenet Corporate Compliance Program by understanding compliance responsibilities, following applicable laws and policies, and reporting compliance issues.
  • Triage surgical candidates as required by physicians.
  • Work with appropriate hospital personnel to obtain information needed for surgery scheduling.
  • Educate patients about planned surgery.
  • Verify insurance information in the electronic system and obtain necessary authorizations before surgery.
  • Work with surgeons to obtain medical clearances and preoperative testing required by hospital protocols.
  • Complete necessary hospital forms and schedule pre-operative labs and testing.
  • Coordinate post-surgery care.
  • Confirm and reschedule return appointments as necessary.
  • Notify the manager about patient account and insurance issues.
  • Provide assistance to administrative or clinical staff as needed and perform other duties as assigned.
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