Surgery Scheduler /Backup Receptionist

USPI•Chandler, AZ

2d•Onsite

About The Position

Chandler Endoscopy Center is hiring a full time Surgery Scheduler /Backup Receptionist. Chandler Endoscopy Center is a fast-paced ASC environment committed to producing the highest quality work and experience for patients and their families.

Requirements

Outstanding leadership, communication and customer service skills
Ability to diffuse difficult scheduling conflicts efficiently with strategy
Demonstrate previous successful/positive customer service encounters or programs

Responsibilities

Sets priorities and organizes work
Schedules patient procedures to ensure efficient and accurate processing of information. This includes procedures in the operating room, GI lab, and arrangements for 23-hour stay.
Coordinates with anesthesia groups to confirm scheduling for coverage.
Accurately uses procedure codes to ensure proper billing.
Verifies information being entered into system is correct, i.e. spelling of name, DOB, gender, insurance information, etc.
Ensuring all necessary paper work for any patient -add on'' is received by the appropriate staff.
Communicates changes to schedule to appropriate staff
Ensures all required fields in Advantx are completed
Works closely with OR director to avoid equipment or supply conflicts.
Alerts administration when new doctors or procedures are scheduled.
Cross trains with other areas.
Other duties as assigned.
Completes consents and ensures accuracy before submitting to the chart builder.
Promote positive relationships with scheduling coordinators, physicians and nursing staff members throughout the scheduling process.