Scheduler

IU Health • Indianapolis, IN

7d • Hybrid

About The Position

This role is responsible for coordinating and maintaining physician procedure and surgery schedules to ensure optimal utilization with minimal gaps or unfilled slots. The Scheduler plays a critical role in supporting patient access, improving prior authorization (PA) processes, and reducing denials through proactive communication and documentation management.

Requirements

• High school diploma or equivalent required
• Basic computer skills
• General knowledge of medical terminology and anatomy

Nice To Haves

• Medical office or healthcare scheduling experience
• Insurance verification experience
• Experience with Cerner scheduling
• Prior experience in a surgical or procedure-based environment
• Medical Assistant (MA), LPN, or relevant clerical experience in scheduling and insurance

Responsibilities

• Schedule all surgical procedures, diagnostic tests, and related services accurately and efficiently
• Responsible to manage PA denial transactions
• Proactively backfill cancellations and reschedules to maintain full schedules
• Coordinate with hospitals, surgical centers, and internal departments to secure scheduling availability
• Partner closely with the Prior Authorization (PA) team to ensure timely processing of procedures
• Monitor insurance denials and identify trends; communicate documentation requirements to physicians to reduce future denials
• Ensure timely receipt and verification of physician orders in compliance with regulatory guidelines
• Maintain accurate scheduling records, patient information, and related documentation
• Support charge audit functions and perform general administrative duties as needed

Benefits

• Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED