Surety Claims Professional

Zurich Insurance Company Ltd.•Virtual, TX

6d•$59,900 - $98,200•Remote

About The Position

Zurich North America is hiring a Senior Claims Professional, Surety/Construction to join their team. This is a fully remote position with a home-based office. In this role, you will manage a caseload of moderate to high complexity Surety claims from start through settlement and resolution, and within specific authority limits. You will ensure that claims are handled in the most efficient and effective manner to deliver on Zurich’s claims best practices and customer led commitment. You will have an opportunity to develop strong partnerships that include extensive communications and interactions with principals, brokers and other internal business unit contacts.

Requirements

Bachelor’s Degree and 3 or more years of experience in the Claims or Insurance area OR Zurich Certified Insurance Apprentice, including an Associate Degree and 3 or more years of experience in Claims or Insurance area OR Completion of Zurich Claims Training Program and 2 or more years of experience in the Claims or Insurance area OR High School Diploma or Equivalent and 5 or more years of experience in the Claims or Insurance area
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets and products
Microsoft Office experience

Nice To Haves

Experience investigating claims
Knowledge of construction projects, contracts or commercial insurance
Experience with Excel and accounting
Microsoft Office experience
Effective verbal and written communication skills
Strong analytical, critical thinking, and problem solving skills
Solid time management, prioritization and multi-tasking skills
Experience collaborating in a team environment and building cross functional working relationships
Adept in identifying and explaining complex financial and/or actuarial concepts.
Ability to determine the scope and exposure for moderately complex claims
Demonstrates understanding of the reserving process for indemnity and expense in analyzing the potential exposure of moderately complex claims
Ability to develop and execute a negotiation strategy and plan for resolution
Ability to identify subtleties in customer/client and/or business partner interactions
Ability to present information necessary to propose a claim resolution to stakeholders

Responsibilities

Investigate surety claims from initial notice through final resolution.
Review contracts, invoices, payment applications, project records and other claim related documentation.
Analyze claim information and determine potential exposure and resolution strategies.
Identify recovery opportunities and support indemnity collection efforts.
Excel - accumulating accounting data, invoicing, adding payments