Surety Bond Account Manager

AcrisureMiami Lakes, FL
Onsite

About The Position

This position will assist customers in identifying and providing for their bond needs. This position works directly with the client, client advisors and Surety Company representatives in handling the execution of all types of surety bonds. This is an in-office position within one of our Florida offices.

Requirements

  • Attention to detail, strong proofreading skills and commitment to a high level of accuracy.
  • Ability to work independently with a high degree of interaction with team members.
  • Demonstrated effective written and verbal communication, including the ability to actively listen and problem-solve with minimal assistance.
  • Excellent time management and prioritization skills.
  • Ability to multitask and use discretion with sensitive information.
  • Maintain a professional demeanor and positive attitude.
  • Ability to read and interpret documents such as insurance policies, contractual insurance requirements, agency workflows and procedures, marketing and submission reports and any other documents required for this position.
  • Ability to author routine reports and correspondence.
  • Fluent ability with Microsoft Outlook, Word and Excel
  • Ability to anticipate and solve practical problems or resolve issues.
  • Ability to demonstrate moral character, honesty, tact, fairness, lack of prejudice and desire to help when dealing with people.
  • Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
  • Excellent skills in reliability, initiative, and stress tolerance.
  • Ability to use good judgment and foresight.
  • Prior experience in surety bonds required
  • Florida Property & Casualty insurance license required

Nice To Haves

  • some college preferred
  • Prior bookkeeping/accounting or banking/insurance experience preferred

Responsibilities

  • Maintain and update client financial and bond files
  • Receive and dispatch correspondence promptly
  • Review contracts and bond forms and extract relevant information
  • Ensure the accuracy of bid and final bond requests
  • Prepare bid and final bonds
  • Keep clients frequently updated on request status
  • Process final close-outs for premium audits
  • Process Billing Accounts Receivable follow up
  • Act as liaison with surety companies and maintain surety relationships
  • Act as liaison with clients and client staff
  • Assist Client Advisors & other team members
  • Prepare routine/follow-up correspondence – paper and electronic
  • File, draft, and/or send correspondence
  • Prepare overnight packages and receipts
  • Assist in mailings
  • Provide other administrative support, as directed

Benefits

  • Comprehensive medical insurance
  • dental insurance
  • vision insurance
  • life and disability insurance
  • fertility benefits
  • wellness resources
  • paid sick time
  • Generous paid time off and holidays
  • Employee Assistance Program (EAP)
  • complimentary Calm app subscription
  • Immediate vesting in a 401(k) plan
  • Health Savings Account (HSA) and Flexible Spending Account (FSA) options
  • commuter benefits
  • employee discount programs
  • Paid maternity leave
  • paid paternity leave (including for adoptive parents)
  • legal plan options
  • pet insurance coverage
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