Supvr Operations

PEPCO • Rockville, MD

8h

About The Position

The Supervisor of Operations assumes first-line supervision responsibilities for coordinating work and leading the workforce to safely perform distribution system and construction activities. The role oversees operations work supporting distribution systems and construction, maintains employee qualifications, and ensures employees obtain and retain required qualifications. The supervisor also maintains and applies a working knowledge of the Exelon Management Model for business controls and models the behaviors and values of a high-performing organization. Extended hours may be required during storms or other energy delivery emergencies.

The position directly leads a workforce responsible for safe and efficient distribution system and construction work. It executes work plans to meet schedule and budget requirements, determines manpower and equipment needs, and coordinates with internal groups and external agencies to complete scheduled and emergent work. The supervisor guides employees in safe work practices, monitors crew utilization and productivity, plans and communicates crew activities, and organizes manpower, tools, and materials for operating, maintenance, installation, and construction work. Responsibilities also include safety meetings and audits, incident reviews and investigations, documentation review, policy compliance, training, and storm restoration.

Requirements

• 4–7 years of internal utility company experience, such as BGE, PHI, PECO, or ComEd, or equivalent external experience.
• Valid driver's license.
• Demonstrated ability to support and enforce safe work behavior.
• Demonstrated excellent oral and written communication skills.
• Demonstrated ability to improve team performance.
• Demonstrated ability in project planning and scheduling.

Nice To Haves

• Utility operations experience.
• Distribution system expertise.
• Underground Residential Distribution (URD) knowledge.
• Overhead distribution system knowledge.
• Strong time management and organizational skills.
• Crew management experience.
• Storm restoration leadership experience.
• Strategic planning capabilities.
• Strong leadership and decision-making skills.
• Oracle AS8 process knowledge.
• Bachelor's degree.
• Extensive knowledge of the collective bargaining agreement and related procedures, policies, and processes.
• 2–3 years of supervisory experience.

Responsibilities

• Direct distribution operations support workforce to ensure safe and efficient completion of work tasks according to schedule, and assist with work as needed.
• Guide individuals and groups toward goal achievement, adapting approaches to the tasks and people involved; address union representatives and grievances.
• Plan work assignments and allocate personnel and other resources.
• Review and evaluate work tasks, then plan and sequence work for others.
• Set performance goals, coach and train employees, and evaluate performance.
• Develop alternative courses of action based on logical assumptions and factual information, considering resources, constraints, and organizational values.
• Support emergency work to restore customer service and support emergency operations.
• Execute work plans to meet schedule and budget requirements and determine manpower and equipment requirements for scheduled and emergent work.
• Coordinate assigned work with internal groups, including work management, engineering, and supply, and with external agencies and customers.
• Direct and guide employees in proper safe work practices and supervise crew activity to maximize utilization and productivity.
• Plan, direct, monitor, and communicate the activities of assigned crews.
• Conduct safety meetings and audits, accident investigations, and distribution incident reviews.
• Organize available manpower, tools, and materials for operating, maintenance, installation, and construction activities.
• Review timesheets, productivity reports, occupational injury reports, and other documentation for accuracy.
• Ensure work-group members adhere to company policies and procedures.
• Conduct, facilitate, or coordinate training as required.
• Participate in storm restoration activities as required.
• Maintain required qualifications and ensure employees obtain and retain necessary qualifications.
• Maintain and apply working knowledge of the Exelon Management Model for business controls and meet management expectations for effective business conduct.

Benefits

• Competitive compensation.
• Eligible positions may receive an annual bonus of 15%.
• 401(k) match and annual company contribution.
• Medical, dental, and vision insurance.
• Life and disability insurance.
• Paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave, bonding/primary caregiver leave, or parental leave.
• Employee Assistance Program and mental and emotional support resources.
• Wellbeing programs, including tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed