About The Position

Directs and is responsible for optimizing practices, policies, procedures, and programs for operating the electric distribution system safely, reliably, and efficiently, with consideration for employees, customers, the public, and shareholders. Plans, directs, coordinates, and supervises Area Operators, OESs, or Distribution Testing employees. Implements company and departmental policies, initiatives, procedures, and guidelines to meet corporate, business unit, municipal, and regulatory requirements. Maintains working knowledge of the Exelon Management Model for business controls and meets management expectations for effective business conduct. May be required to work extended hours during storms or other energy delivery emergencies. The position directs an average workforce of 12–15 craft employees, including Overhead Electrician Specials or Area Operators. It oversees preventative and corrective maintenance activities in an assigned regional operating area, contributes to Operations maintenance, reliability, and testing programs, implements labor strategies for employees covered by a Collective Bargaining Agreement, and determines manpower and equipment needs for scheduled and emergent work. The role has a direct impact on reliability and customer satisfaction and regularly coordinates with operations, dispatching, maintenance, planning, union, community relations, engineering, energy services, customer, and municipal stakeholders.

Requirements

  • 4–7 years of internal utility company experience or equivalent external experience.
  • 2–3 years of internal supervisory experience, or an acceptable rating on the Supervisory Assessment.
  • Demonstrated leadership and communication skills in a high-performance culture.
  • 24-hour on-call responsibility and varied work schedules as required by business needs.
  • Minimum two-year commitment in the position.

Nice To Haves

  • Bachelor's degree.
  • Extensive knowledge of the collective bargaining agreement and related procedures, policies, and processes.

Responsibilities

  • Plan, coordinate, and direct craft employees performing scheduled and emergent work to support customer service, crew utilization, safety, reliability, and performance goals.
  • Promote a high-performance culture and learning organization; support business initiatives and recognize employee contributions.
  • Coach, train, and evaluate employee performance.
  • Facilitate open communication with staff, integrate upward communication and employee concerns, assess communication effectiveness, and implement improvements.
  • Establish and improve working relationships with other Exelon departments.
  • Manage union-management relationships and work with local union stewards to administer the Collective Bargaining Agreement.
  • Work within departmental budgets, plan resource coverage, and execute work toward business plans and business unit objectives.
  • Coordinate emergency response to restore continuity of service to customers.
  • Direct preventative and corrective maintenance activities within the assigned regional operating area and provide input to Operations maintenance, reliability, and testing programs.
  • Determine manpower and equipment requirements for scheduled and emergent operating work.
  • Conduct safety audits, meetings, investigations, and employee reviews.

Benefits

  • Competitive compensation and incentives.
  • Annual bonus for eligible positions: 15%.
  • 401(k) match and annual company contribution.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • Paid time off, including vacation, sick time, floating and fixed holidays, maternity leave, and bonding/primary caregiver or parental leave.
  • Employee Assistance Program and mental and emotional support resources.
  • Wellbeing programs, including tuition reimbursement, adoption and surrogacy assistance, and fitness reimbursement.
  • Referral bonus program.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service